Procurement Operations Associate

Skill: Sourcing & Procurement
Location: Nagpur
Experience: 1–4 Years
Band: BPO 1 / 2
Salary: ₹6–7 LPA
Shift: Flexible with Rotational / Night Shifts

Job Overview

We are looking for a detail-oriented Procurement Operations Associate to support end-to-end procurement activities, including purchase requisition validation, purchase order management, supplier coordination, and invoice verification. The candidate will work closely with requesters, buyers, accounts payable teams, and internal and external stakeholders to ensure accurate and timely procurement operations in line with client policies and service-level agreements.

Key Responsibilities

1. Purchase Requisition & Purchase Order Management

• Receive and validate purchase requisitions (PRs) and purchase orders (POs) as per SOPs and procurement policies.

• Prepare, issue, amend, and maintain purchase orders in ERP systems.

• Follow up with requesters to ensure accurate and timely PO delivery.

• Create, amend, delete, and maintain PR and PO details in the system.

• Follow up with stakeholders for missing information and pending approvals.

2. Supplier & Stakeholder Coordination

• Coordinate with domestic and international suppliers, customers, and internal stakeholders.

• Work with buyers, end users, and Accounts Payable teams to resolve procurement-related queries.

• Coordinate changes, payment advice, and purchase order or invoice status updates.

• Support the resolution of goods-receiving and invoice-related issues.

3. Query & Issue Management

• Handle queries received through email, ServiceNow, and chat.

• Validate Goods Receipt and Invoice Receipt information before making changes to existing purchase orders.

• Identify, report, and escalate procurement issues to the relevant stakeholders.

• Ensure timely escalation of policy or procedure deviations.

4. Invoice Verification & Reporting

• Perform vendor invoice verification, processing, and tracking.

• Maintain procurement records and ensure data accuracy.

• Monitor turnaround time (TAT), quality, and service-level performance.

• Ensure compliance with client procurement policies and standard operating procedures.

Required Skills

• Sourcing and Procurement Operations

• Purchase Requisition (PR) Processing

• Purchase Order (PO) Management

• Supplier and Vendor Coordination

• Vendor Invoice Verification

• Goods Receipt / Invoice Receipt Validation

• ERP Systems

• ServiceNow

• Email and Chat Support

• Procurement Policy and SOP Compliance

• Stakeholder Management

• Analytical and Problem-Solving Skills

• Written and Verbal Communication

• Collaboration and Influencing Skills

• Reporting and Escalation Management

Qualifications & Experience

• Minimum 15 years of regular, full-time education (10+2+3).

• Bachelor's or Master's degree in B.Com, BMS, BBA, or an equivalent qualification.

• 1–4 years of experience in Sourcing, Procurement, or Procurement Operations.

• Good understanding of domestic and international supplier coordination.

• Ability to work in a team and manage multiple tasks effectively.

• Strong focus on accuracy, quality, and timely delivery.

Important Information

• Candidates must be flexible to work in rotational and night shifts.

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are required for profile creation.