PROCUREMENT OPERATIONS - ITALIAN

PROCUREMENT OPERATIONS - ITALIAN RESOURCE | NEW DELHI | 2-5 YEARS | UP TO 9 LPA | NIGHT SHIFT | JOB CODE 418996

*COMPANY:*  

LOCATION: New Delhi  

EXPERIENCE: 2 to 5 Years  

BAND: BPO 2 / 3  

SALARY: Up to 9 LPA  

JOB CODE: 418996  

WORK SETUP: Onsite  

WORK SHIFT: Night Shift - Rotational 5:00 PM to 2:30 AM and 10:00 PM to 7:00 AM  

INDUSTRY: Procurement / Supply Chain / BPO

*JOB PURPOSE:*  

Provide effective Italian language support for procurement operations on behalf of TCS, ensuring alignment with client legal and statutory requirements, company processes, and Service Level Agreements.

*KEY RESPONSIBILITIES:*  

*Delivery*  

- Primary skill: Italian language proficiency for reading, understanding, and communicating business/process information  

- Process procurement requests PR/SC and support Purchase Order PO creation by interpreting Italian inputs  

- Perform due diligence, validation checks, and ensure timely delivery within SLAs  

- Monitor productivity daily, weekly, and monthly to ensure accuracy and SLA compliance  

- Support process improvement initiatives  

- Adhere to SOPs, training manuals, and quality compliance for all deliverables  

*Business Partnership*  

- Foster effective communication within the team  

- Build and maintain relationships with internal and external stakeholders  

- Support Italian language communication for operational queries and clarifications  

- Attend weekly calls with client local teams as required  

*Domain-Specific*  

- Basic understanding of procurement process cycle and supply chain operations  

- Handle customer and third-party stakeholder queries  

- Follow up on open items for timely closure  

- Adhere to escalation matrix for unresolved items  

- Perform peer-to-peer quality checks to minimize errors  

*REQUIRED SKILLS:*  

- Proficiency in Italian - Written and Verbal  

- Basic knowledge of Procurement Operations and Supply Chain Operations  

- Experience in PR/SC processing and PO creation support preferred  

- Proficient in Microsoft Office  

- Good understanding of customer quality and productivity expectations