Purchase Order Processing Lead
Gratitude IncPurchase Order Processing Lead
Job Description
Key Skills
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Job Title: Purchase Order Processing Lead
Location: Kolkata
Experience: 5–11 Years
Employment Type: Full-Time
Salary: ₹11–17 LPA
Band: BPO 4/5
Role Overview
TCS is hiring a Purchase Order Processing Lead to manage end-to-end Purchase-to-Pay (P2P) and Purchase Order (PO) processing operations. The role involves leading the PO processing team, ensuring SLA adherence, driving process governance, implementing process improvements, managing client escalations, conducting Root Cause Analysis (RCA), and collaborating with Procurement, Finance, and Accounts Payable teams to deliver operational excellence.
Key Responsibilities
Lead Purchase Order Processing operations across the P2P lifecycle.
Manage PO creation, modifications, and closure within SLA timelines.
Govern P2P processes, SOPs, and procurement controls.
Drive process optimization, automation, and standardization initiatives.
Handle client escalations and stakeholder communications independently.
Perform Root Cause Analysis (RCA) and implement corrective actions.
Monitor KPIs, productivity, quality, and SLA performance.
Partner with Procurement, AP, Finance, and business stakeholders.
Support internal and external audits.
Ensure compliance with procurement policies and internal controls.
Mentor team members and promote knowledge sharing.
Required Skills & Qualifications
5–11 years of Procurement / P2P experience.
Strong Purchase Order Processing knowledge.
Team management experience.
SAP or JDE ERP experience.
MS Excel, Word, and PowerPoint.
Strong analytical and communication skills.
Stakeholder Management.
Process Improvement.
Time Management.
Documentation and Knowledge Sharing.
Preferred Skills
Procurement Operations
P2P Governance
SLA Management
RCA
Automation
Compliance
Audit Support
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Application Process
To proceed with your application, please complete the AI Assessment using the link below.
Assessment Link: https://myglit.com/lateral/cref/7f6b4bb718
Role
Purchase/Vendor Development Manager
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Purchase / SCM
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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