Purchasing & Admin Administration Team Lead

Gratitude Inc

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7 hours ago

Purchasing & Admin Administration Team Lead

8-12 Year(s)

Kolkata

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Job Description

Key Skills

experience in high-volume transactional processing (AP, P2P, procurement, accounts processing or similar) Purchasing & Admin Management (AP / Receipting) systems (e.g., ERP, SAP, Oracle JD)

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Position Overview
The Purchasing & Admin Administration Lead is responsible for governance and delivering accurate and
timely transactional support for Purchasing & Admin‑related financial and administrative processes. This
role focuses on P2P processing, Purchasing, supplier maintenance, invoice receipting, financial
reconciliations, and reporting, ensuring all Purchasing & Admin transactions (AP / Receipting) are
compliant, well‑documented, and processed within agreed SLAs.

Location
 Offshore – India
 Shift Timing (Tentative): From 12:00 AM IST and / or 6:00 AM IST
 Training (Tentative): 5–6 weeks Knowledge Transfer (KT) at AU/NZ Timings

Key Responsibilities
Team Leadership & Performance Management
 Lead and supervise a team handling highvolume, repetitive, accuracycritical Purchasing & Admin
(AP / Receipting) administration tasks.
 Drive productivity, quality, and SLA adherence across daily operations.
 Monitor output quality, implement controls, and ensure error prevention.
 Coach, mentor, and performancemanage associates in a processheavy shared services
environment
 Ensure all transactions are processed accurately and within defined timelines
 Daily, Weekly and Monthly Status reporting
Purchase-to-Pay (P2P) Processing
 Create purchase orders from email requests, ensuring compliant coding and approvals.
 Manage purchase order requests and issues.
 Receipt invoices and consolidated/bulk invoices using Kofax / Speedscan.
 Monitor open purchase orders and GRNI reports; follow up with suppliers for invoices or
documentation.

 Process AP queries including chasing overdue payments, resolving missed invoices, completing
statement checks, and addressing stop-credit issues.

Supplier Maintenance & Governance
 Maintain supplier master data, including bank account changes and insurance expiry updates.
 Support supplier compliance checks where required.
Financial Processing & Reconciliations
 Process FX payments and prompt-payment activities.
 Complete monthly reporting entries for Purchasing & Admin commitments.
 Review Daily, fortnightly and month-end activities and submit for processing.
 Record and upload entries into Purchasing & Admin or financial systems.
Reporting & Data Management
 Prepare and update Purchasing & Admin related reports and Supplier Lists with team.
 Maintain documentation and data accuracy across internal systems.
 Provide operational and managerial support for order reporting.
 Fulfill ad-hoc reporting requirements.
 Reports and Supplier Lists.

Stakeholder Support
 Respond to internal and external stakeholder queries regarding invoices, purchase orders,
payments and supplier data.
 Support finance, procurement, and Purchasing & Admin management teams with ad-hoc
transaction and reporting tasks.
 Coordinate with Client and Internal stakeholders as required
 Adhere to SLA and TAT to avoid escalations.

Required Skills & Qualifications
 Mandatory:
o Proven experience leading teams in high volume, transaction driven environments.
o Strong understanding of process controls, quality management, and SLA delivery.
o Excellent verbal and written communication skills.
o Demonstrated experience in high-volume transactional processing (AP, P2P,
procurement, accounts processing or similar).
o Understanding of basic P2P (purchasing, receipting) and accounting concepts (journals,
accruals, GRNI etc).
o Strong attention to detail, accuracy and documentation habits.
o Proficiency in MS Office (Excel, Word, PowerPoint)
o Experience working with offshore/remote teams or in a shared-services environment

 Preferred:
o Experience with Purchasing & Admin Management (AP / Receipting) systems (e.g., ERP,
SAP, Oracle JD).
o Knowledge of Industry and compliance documentation.
o Familiarity with Power BI and reporting tools.

Work Environment
o Offshore support for AU/NZ Purchasing & Admin (AP / Receipting) operations.
o Night shift (12:00 AM IST) & Morning shift (6:00 AM IST)
o Requires flexibility and ability to work independently.

PAN and DOB are required for profile creation

Role

Procurement Lead

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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Eucharia Ibe

Recruiter - Gratitude Inc

NA, nigeria

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