Spanish CSR
Job Description
Key Skills
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Position Name: Spanish Customer Service
Location: Chennai, Mumbai or Bangalore
Band: BPO
Experience: 3-6 yrs required
Job Summary:
We are hiring candidates with Spanish language proficiency to support finance and accounting operations. The role involves handling emails in Spanish and English, supporting invoice processing and approvals, coordinating with Spanish-speaking clients, and resolving purchase order related issues while working closely with AP, AR, and R2R teams.
Key Responsibilities
- Work on received emails in Spanish and English and post invoices for approval
- Support AP, AR, and R2R remote migration process with Spanish-speaking clients
- Assist AP, AR, and R2R teams in obtaining required approvals to process invoices in Spanish
- Examine and resolve issues related to purchase orders in Spanish language by engaging with business stakeholders
- Translate, interpret, and handle queries from Spanish-speaking clients
- Provide support and assistance to clients in both Spanish and English communication
Required Skills
- AR and RTS Skills are not needed. Just preferred. So as long as candidate has Spanish Skills he should be processed
- B1 / B2 level proficiency in Spanish language
- Ability to translate, interpret, and handle inquiries for Spanish-speaking clients
- Good communication skills (oral and written)
- Exposure to MS Office
Good to Have
- Background in Finance and Accounting
- Knowledge of: Accounts Payable (AP), Accounts Receivable (AR), Record to Report (R2R), General Ledger, Journal Entry, Reconciliation, Fixed Assets
- Oracle exposure will be an added advantage
Preferred Candidate Profile
- Candidate with good Spanish communication and comprehension skills
- Comfortable supporting finance-related processes and documentation
- Able to coordinate with internal teams and stakeholders for approvals and issue resolution
- Prior finance/accounting process experience will be preferred
Note for Mumbai Location:
Spanish Customer Service only with Good Spanish and English skills. Finance knowledge etc is not needed
Mandatory Requirements
- B2 Spanish Language is required
- Graduation is compulsory
- If candidate is not from Bangalore or Chennai we need to confirm if he is ready to relocate specially to Bangalore as the vacancy in Bangalore is urgent
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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