QUALITY ANALYST
Gratitude IncQUALITY ANALYST
Job Description
Key Skills
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Hiring for Quality Analyst
Location - Mumbai
- Process - Voice
- Exp - 2-5 Years of experience in the UK Voice Quality Management
- Qualification -Graduate
- Joining Immediate
- CTC - 7.5 TCC
- Shift - Rotational shift
Roles and Responsibilities
- Excellent problem-solving and issue resolution.
- Solid analytical skills and technical comprehension.
- Outstanding written and verbal communication.
- Exceptional interpersonal skills and customer care.
- Keen attention to detail and thoroughness.
Role
QA Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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