Quality Manager six sigma Black Belt Certified
626 Views
1 week ago
Experience
10–15 Year(s)
₹
Salary
₹ 19 – 20 Thousand
p.m
Location
Kolkata, Thane
110 candidate(s) already applied
Job Description
Role/Skill: Quality Manager (Six Sigma Black Belt Certified)
Location: Kolkata/Thane
Experience: 10-15yrs
Band: BPO 6
Salary: up to 20 LPA
Role Overview:
seeking a highly skilled and experienced Quality Analyst with Six Sigma Black Belt certification to
lead and implement quality improvement initiatives across projects. The ideal candidate will have a
strong background in process improvement, data analysis, and quality management systems.
Key Responsibilities:
1. Quality Management:
Develop, implement, and monitor quality standards and processes for projects.
Ensure compliance with organizational and client quality objectives.
2. Six Sigma Initiatives:
Lead Lean Six Sigma projects to optimize processes and reduce defects.
Use Six Sigma methodologies (DMAIC/DMADV) to drive data-driven decision-making.
Mentor and train team members on Six Sigma principles and tools.
3. Data Analysis:
Analyze project data to identify trends, risks, and improvement opportunities.
Generate detailed quality reports and dashboards for stakeholders.
4. Process Improvement:
Identify inefficiencies and recommend solutions to enhance productivity and reduce costs.
Design and implement process improvement frameworks.
5. Stakeholder Management:
Collaborate with cross-functional teams to meet project deliverables and quality goals.
Present findings and improvement strategies to senior management and clients.
Required Qualifications:
Certification: Six Sigma Black Belt certification (mandatory).
Experience: 10+ years in Quality Assurance, Process Improvement, or related fields.
Education: Bachelor’s/Master’s degree in Engineering, Business Administration, or a related field.
Key Skills:
Proficiency in Six Sigma tools and methodologies.
Expertise in data analysis using tools like Minitab, Power BI, or Excel.
Strong knowledge of Quality Management Systems (ISO 9001, CMMI, etc.).
Excellent communication and presentation skills.
Ability to manage multiple projects and prioritize tasks effectively.
Preferred Skills:
Familiarity with Agile/Scrum methodologies.
Knowledge of automation tools and technology-driven quality improvement.
Prior experience in IT services or consulting.
PAN and DOB are required for profile creation
Apply https://www.myglit.com/lateral/cref/0fe7e7fbd3
Key Skills
6 Skills
Stakeholder Management
Process Improvement
Agile/Scrum
Six Sigma Master Black Belt
Proficient data analytics skills
Quality Manager.
Role Specifications
Role
Quality Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
Medical Reviewer
Gratitude Inc • 2 – 20 Year(s)
COMPUTER SKILL
clinical experience
Medical background
Confidential
Mumbai, India
Delivery Manager - Payroll
Gratitude Inc • 12 – 20 Year(s)
Oracle
Stakeholder Management
SAP SuccessFactors modules
₹ 12 – 1.35 Lacs p.m
Hyderabad, India
Buyer – Strategic Sourcing & Procurement
Gratitude Inc • 5 – 8 Year(s)
Analysis
Negotiating Skill
Negotiation
₹ 80 – 90 Thousand p.m
Hyderabad, India
428284 SCM Planning & Scheduling Associate | Kolkata
Gratitude Inc • 2 – 4 Year(s)
Data Processing
Vendor Management Analyst
₹ 50 – 58 Thousand p.m
Kolkata, India
Procurement Operations – Portuguese Resource
Gratitude Inc • 2 – 5 Year(s)
Ability to translate, interpret, handle inquiries and providing support to Portuguese-speaking clients
₹ 70 – 75 Thousand p.m
Delhi, India
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
Network
3+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts