Quality Manager – Six Sigma Black Belt Quality
Gratitude IncQuality Manager – Six Sigma Black Belt Quality
Job Description
Key Skills
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Quality Manager – Six Sigma Black Belt
Location: Thane
Experience: 10–15 Years
Role Overview
We are looking for an experienced Quality Manager with Six Sigma Black Belt certification to lead quality management and process improvement initiatives across projects. The role will focus on quality standards, Lean Six Sigma projects, data analysis, process optimization, and stakeholder management.
The ideal candidate should have strong experience in Quality Assurance, Process Improvement, Six Sigma methodologies, and data-driven decision-making.
Key Responsibilities
Quality Management
Develop, implement, and monitor quality standards and processes.
Ensure compliance with organizational and client quality objectives.
Monitor quality performance and identify improvement opportunities.
Six Sigma & Process Improvement
Lead Lean Six Sigma projects using DMAIC/DMADV methodologies.
Identify process inefficiencies, defects, and root causes.
Implement solutions to improve productivity, quality, and cost efficiency.
Mentor and train team members on Six Sigma tools and methodologies.
Data Analysis & Reporting
Analyze project data to identify trends, risks, and improvement opportunities.
Prepare quality reports, dashboards, and performance metrics.
Use tools such as Minitab, Power BI, and MS Excel for data analysis.
Stakeholder Management
Collaborate with cross-functional teams to achieve quality and project objectives.
Present quality findings, improvement plans, and recommendations to senior management and clients.
Manage multiple projects and prioritize deliverables effectively.
Quality Management Systems
Ensure adherence to established Quality Management Systems.
Work with quality frameworks and standards such as ISO 9001 and CMMI.
Support audits, compliance activities, and continuous improvement initiatives.
Required Qualifications & Skills
Mandatory Six Sigma Black Belt certification.
10+ years of experience in Quality Assurance, Quality Management, Process Improvement, or related areas.
Bachelor's/Master's degree in Engineering, Business Administration, or a related field.
Strong knowledge of Lean Six Sigma, DMAIC, and DMADV.
Expertise in data analysis using Minitab, Power BI, or Excel.
Strong understanding of ISO 9001, CMMI, and Quality Management Systems.
Excellent communication, presentation, and stakeholder management skills.
Strong analytical and problem-solving abilities.
Preferred Skills
Agile/Scrum methodology knowledge.
Experience with automation tools and technology-driven quality improvement.
Prior experience in IT services or consulting.
Important Note
- Ex-TCS employees are not eligible to apply.
- PAN and Date of Birth (DOB) are required for profile creation.
Role
Quality Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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