Quality Manager
Gratitude IncQuality Manager
Job Description
Key Skills
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Description / Requirements
Able to ensure products of right quality delivered by adherence improvement in systems
Attending & reducing customer complaints
Systematically work towards resolution of Qf1 & Qf2 complaints to the satisfaction of customer. Effective root cause analysis, systematic approach 4M, 5-why methods.
In-house actions by 8D approach
Ensure Incoming, in-process and Final Quality requirements.
Standardizing inspection method.
Knowledge of calibration, different testing procedure, process and sources
Knowledge of homologation ISO requirements
Reduce internal rejections through process audits
People management, analytical skills, Communication skills, developing people
Only International voice experience required
Required Quality Manager on paper
Role
Head/Vice President/General Manager-Quality
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
Top Management
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