Senior Manager (Presales)

Gratitude Inc

82 Views

17 hours ago

3-5 Year(s)

₹ 20 - ₹ 25 Thousand p.a

Thane

Job Description

Key Skills

good communication skills International BPO BPO/ITES international presales

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Presales and Solutions for CX

Sales pitch, rfp (request for Proposal) solutions

Assist sales team with any solution which is needed during the sales process

Collaterals, Business cases,

Account planning for new business

Handling, work allocations, quality checks End-to-end accountability for solution design process/presentation, client visits, sales pitch reports including designing solution, sign offs and creation of response documents and presentations (RFP/RFQ/RFI)

Solutions to improve customer experience and including right shoring model, target operating model design, building blocks, Channel shift, insights

Working with key stakeholders and Relationship managers to identify opportunities, solutions, and key leverage points for successful client acquisition, process excellence and transformational

Drafting in-house capability packs for sales support, Marketing Collaterals, brochures and Client Pitches and liaising with delivery team, support functions and management to update existing collaterals on quarterly basis

Act as a critical link between front end teams, SMEs and delivery organizations especially while giving solutions for a proposal / proactive new business opportunity

Role

Sales / BD Manager

Timings

Rotational Shifts ()

Industry

BPO

Work Mode

Functional Area

Sales / Business Development / Client Servicing

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