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GRATITUDE INC
APAC · AFRICA · U.S.A

Senior Playout Operator

7 Views 2 hours ago
Experience 1–5 Year(s)
₹
Salary Confidential
Location Bangalore
2 candidate(s) already applied

Job Description

Job Description

As part of the Inetsat Playout team, the role will require performing operational tasks consistently and to exacting standards to validate and load linear TV playlists and materials into the transmission platform in time for broadcast. They will act as the primary liaison for playout delivery, reporting and escalating incorrect or missing materials and scheduling issues. Also responsible for monitoring and maintaining accurate logs, reporting on SLA status, managing insertion of secondary elements, and configuration of new channels/services. Additionally responsible for reviewing performance of Playout Operations team’s daily work and providing directional feedback, and prioritizing and delivering Process Improvement Projects.



RESPONSIBILITIES

  • Validation of playlists and materials, including identifying and resolving issues 
  • Ensuring accurate data and reporting is shared with Snr Management and partner broadcast teams; implementing necessary process changes 
  • Supervising the work of others 
  • Process Improvement delivery and value measurement 
  • Providing Management cover in the Playout Manager’s absence


QUALIFICATIONS

• Minimum 7 years practical experience related to Broadcast playout operations.

• Associates degree and/or comparable experience.

• Logical problem solving and technical aptitude.

• Knowledge of media formats, audio format and media transport methods.

• Strong communication skills and ability to navigate internal/external stakeholders.

• Experienced writer (operational guides to formal announcements).

• Enthusiastic about innovation and championing process improvements.

• Conversant in modern technical concepts and engineering practices.

• Knowledge of monitoring/performance tools (HP Openview, Nagios, Catchpoint, Datadog, New Relic, App Dynamics, etc.)




Key Skills

1 Skills
Broadcast playout operations

Role Specifications

Role
Operations Director
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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