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Service Delivery Manager

Gratitude Inc

750 Views

20 hours ago

Service Delivery Manager

1-8 Year(s)

₹ 2 - ₹ 5 Thousand p.a

Mumbai

Mumbai

Job Description

Key Skills

Banking

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JOB DESCRIPTION – SDM/ASDM

Grade Band	Middle / Junior Management
Desired qualification	Graduate / Post graduate / AMFI Certified
Experience	Minimum 2- 3 years in Customer Service
Compensation	Negotiable
Position Reporting to	MCSOP / Branch Manager
JOB SUMMARY
Responsible for branch sales, servicing walk-in-customers and handling client queries on various products and services within the timelines.
Detailed Responsibilities:
Resolve all client queries or requests for products and services within the given timelines. Seek out ways to increase client satisfaction. Identify opportunity for cross-sell of new products (CASA, FD, Insurance & Investments) and services to existing customers. Generate referrals from existing customers. Perform outbound tele-calling to allocated portfolio if required to meet sales targets. Participate in branch sales campaigns. Direct clients to appropriate staff person for specialized services. Eg Trade/Fx, Home Loans etc.

Whatsapp/Call @ 8898988138

Role

Front Desk/Cashier/Billing

Timings

Day Shift (Permanent)

Industry

Banking / Financial Services / Broking

Work Mode

NA

Functional Area

Sales / Business Development / Client Servicing

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Sanjay Varma

Recruiter - Gratitude Inc

NA, india

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