Spanish Bilingual Customer Service Representative | Gurgaon

Gratitude Inc

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2 months ago

Spanish Bilingual Customer Service Representative | Gurgaon

1-3 Year(s)

₹ 50 - ₹ 60 Thousand p.m

Gurugram - Gurugram, Mumbai

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Job Description

Key Skills

spanish language Fluent in Spanish and English Fluent in Spanish both spoken and written Prior International voice experience – B2B/B2C Collections.

88 candidate(s) have already applied for this Job. Apply now

**Role/Skill: Team Member- Spanish**

Language Required: Spanish

Location: Gurgaon

Experience: 1-3 Years

Band: BPO 1/2

JOB REQUIREMENT:

100% WFO and 24x7 shifts including night shifts applicable by default.

Excellent verbal and written Spanish language along with English skills.

Prior International voice experience –B2B/B2C Collections.

Calling for payment on overdue invoices for buckets in scope

Doing maintenance on the account

Handling accounts / payment queries from accounts payable team

Interaction with other teams - billing, originations etc.

Payment application

Handling disputes and resolution

Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.

Basic Excel based reporting and analysis on assigned inventory

Daily task list wrt regular TCS activities

PAN and DOB are required for profile creation**

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Isaac Love

Recruiter - Gratitude Inc

NA, nigeria

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