Sr. Process Associate – Master Data Management (ETP)

Job Description: Sr. Process Associate – Master Data Management (ETP)

Location: Chennai
Experience: 3–5 Years
Band: BPO 2
Salary: Up to ₹7 LPA
Work Mode: Work from Office

Job Summary

We are looking for a detail-oriented professional to manage employee master data across HR, payroll, timekeeping, and benefits systems. The role involves employee lifecycle transactions, data reconciliation, compliance checks, and coordination with HR, Payroll, Benefits, and IT teams to ensure data accuracy and seamless system integration.

Key Responsibilities

• Maintain employee master data, including cost centers, compensation, pay rates, job titles, office locations, supervisors, promotions, transfers, and union codes.

• Process employee lifecycle transactions, including new hires, leave of absence, returns from leave, terminations, reactivations, and employee status changes.

• Update employee personal information, including addresses, contact details, banking information, and Social Insurance Numbers (SIN).

• Reconcile data across ADX, WinTeam, and LISA systems, investigate discrepancies, and make necessary corrections.

• Conduct data audits, pay rate validations, job data checks, and anniversary bonus reviews.

• Ensure compliance with company policies, labor laws, union agreements, and data management procedures.

• Raise and track IT service tickets related to employee data changes and system access.

• Collaborate with Payroll, Benefits, HR Business Partners, and IT teams to resolve data-related issues.

• Maintain accurate records and complete transactions within defined timelines.

Required Skills

• HR Operations and Master Data Management

• Employee Lifecycle Management

• HRIS and Payroll Operations

• Employee Data Administration

• Data Reconciliation and Reporting

• Payroll Inputs and Validation

• Data Audits and Compliance

• ADX, WinTeam, LISA, or similar systems

• Analytical and Problem-Solving Skills

• Cross-Functional Coordination

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, Commerce, or a related field.

• 3–5 years of experience in HR Operations, Payroll Operations, Master Data Management, or Order Management.

• Experience with HRIS, payroll, and employee data maintenance is preferred.

Important Information

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are required for profile creation.

• Candidates must be comfortable working from the Chennai office.

• Mandatory: All applicants must complete and submit the questionnaire form to proceed with their application. Failure to complete the form may result in the application not being considered.

Questionnaire Link: https://myglit.com/lateral/cref/3c8a557ae7