Sr Process Associate - Master Data Management -ETP

• Process employee master data updates, including cost center, compensation, pay rate, union code, office location, supervisor, and job title changes.

• Handle job changes, promotions, demotions, employee transfers, and primary job number updates.

• Ensure the Benefits team is informed of all union-related changes.

2. Employee Lifecycle Management

• Review and process new hire records, promotion validations, employee reactivations, and status changes.

• Manage Leave of Absence (LOA), return-from-leave transactions, Return of Equity (ROE), and employee terminations.

• Maintain subcontractor records and process employee personnel action requests.

3. Data Reconciliation and Reporting

• Prepare and analyze data fallout reports between ADX, WinTeam, and LISA systems, as applicable.

• Investigate discrepancies, perform manual data corrections, and ensure data consistency across systems.

• Reconcile HR, payroll, and benefits data to prevent downstream processing issues.

4. Compliance and Data Audits

• Conduct anniversary bonus reviews, pay rate audits, and job data audits.

• Validate benefits-related changes resulting from union code updates.

• Ensure compliance with labor laws, union agreements, internal policies, and data accuracy standards.

5. Employee Information Maintenance

• Process employee personal information updates, including addresses, email addresses, and phone numbers.

• Validate and update direct deposit and banking details, as well as Social Insurance Number (SIN) information.

• Maintain the confidentiality and accuracy of employee records.

6. IT and Cross-Functional Coordination

• Raise and manage IT service tickets related to employee information updates and system access dependencies.

• Coordinate with HR Business Partners, Payroll, Benefits, and IT teams to resolve data-related issues.

• Ensure timely resolution of system discrepancies and employee data requests.

Required Skills and Competencies

• Strong understanding of HR Operations, payroll inputs, and employee lifecycle management.

• Experience with HRIS, payroll, and timekeeping systems such as ADX, WinTeam, LISA, or similar platforms.

• Strong data management, reconciliation, and analytical skills.

• Good attention to detail and accuracy in processing employee records.

• Knowledge of employee data compliance, labor regulations, and HR policies.

• Effective communication, coordination, and problem-solving skills.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.

• 3–5 years of experience in HR Operations, Payroll Operations, Master Data Management, or Order Management.

Important Eligibility Criteria

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for candidate profile creation.