Sr. Process Associate – Master Data Management (ETP)

Job Description

An established organization is seeking a detail-oriented Senior Process Associate – Master Data Management to manage employee records and HR master data across HR, payroll, timekeeping, and benefits systems. The role focuses on maintaining data accuracy, processing employee lifecycle transactions, resolving system discrepancies, and ensuring compliance with internal policies and applicable labor regulations.

Job Details

• Location: Chennai

• Experience: 3–5 Years

• Band: BPO 2

• Salary: Up to ₹7 LPA

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Commerce, or a related discipline preferred.

• 3–5 years of experience in HR Operations, Payroll Operations, or Order Management.

• Strong understanding of HR processes, payroll inputs, and employee lifecycle management.

• Experience working with HRIS, payroll, and timekeeping systems such as ADX, WinTeam, LISA, or similar platforms.

• Strong data analysis, reconciliation, and problem-solving skills.

• High attention to detail and ability to manage sensitive employee information accurately.

Key Responsibilities

• Maintain employee master data, including compensation, cost centre, job title, supervisor, location, union code, and employee transfer updates.

• Process employee lifecycle transactions such as new hires, promotions, leave of absence, returns from leave, terminations, reactivations, and status changes.

• Manage employee personal information updates, including contact details, banking information, and Social Insurance Number (SIN) changes.

• Prepare and review data reconciliation reports across HR, payroll, and timekeeping systems, investigating and correcting identified discrepancies.

• Conduct periodic audits and reviews of pay rates, job information, anniversary bonuses, and benefits-related changes.

• Ensure employee data updates comply with organizational policies, labor regulations, and applicable union agreements.

• Raise and monitor IT service tickets relating to employee data changes and system access requirements.

• Coordinate with Payroll, Benefits, HR Business Partners, and IT teams to ensure accurate and timely processing.

Other Details

• The role requires strong data accuracy, confidentiality, and the ability to manage multiple employee records and transactions within defined timelines.