SuccessFactors & HRO Team Lead - Mumbai
626 Views
2 weeks ago
Experience
5–10 Year(s)
₹
Salary
₹ 60 – 70 Thousand
p.m
Location
Mumbai (nalasupara, mumbai central, churchgate)
114 candidate(s) already applied
Job Description
SuccessFactors & HRO Team Lead | Mumbai | 9 LPA | Job ID: 397789
Lead HR Ops + SAP SuccessFactors for global clients. 5-8 yrs exp with strong Employee Central, L2 support, SAP/SF integration & reporting needed. Own EC lifecycle, RCA, SIPOC, process transitions & SLAs. BPO/Shared Services exp preferred. SF EC certified = plus.
Ex-TCS cannot apply. Mumbai WFO only. PAN + DOB required.
Key Skills
20 Skills
Product Lifecycle Management
SAP Basis
SAP BI
SAP BW
SAP COPA
SAP CRM
SAP FICO
SAP HR
Inbound BPO
BPO Voice Process
BPO Skills
BPO Operations
BPO industry
BPO process transition
Software Development lifecycle
SAP SuccessFactors modules
SuccessFactors HCM implementation
5–6 years of HR Operations / Shared Services experience supporting international geographies.
Proven Root Cause Analysis (RCA) capability
Proven Root Cause Analysis (RCA) skills
Role Specifications
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
(Urgent!) Quality Analyst - Voice Advance | Osnite_Kolkata | Top BPO MNC opportunity
Gratitude Inc • 2 – 9 Year(s)
Advanced Inbound / Blended Voice Customer Care
₹ 60 – 75 Thousand p.m
Kolkata, India
HRO Learning & Development (German Language) Bangalore
Gratitude Inc • 1 – 10 Year(s)
HR Policies
HR Analytics
HR employee relation
₹ 25 – 40 Thousand p.m
Bangalore, India
R2R Manager - General Ledger (GL) Expert - Chennai WFO - Up to 17 LPA
Gratitude Inc • 10 – 26 Year(s)
Presentation Skills
Excellent English communication and presentation skills
Excellent communication skills and fluency in English
₹ 1.1 – 1.22 Lacs p.m
Chennai, India
Tax Accounting- Senior Process Associate
Gratitude Inc • 4 – 8 Year(s)
4+ years of core experience specializing in multi-state Sales and Use tax compliance and tax accounting, preferably within a corporate environment or public accounting firm
₹ 70 – 75 Thousand p.m
Hyderabad, India
Data Analyst (Portuguese)
Gratitude Inc • 5 – 8 Year(s)
Analytical
Portuguese
Knowledge of MS Office – Excel, PowerPoint, Word
₹ 65 – 75 Thousand p.m
Thane, India
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, kenya
Network
6+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts