SuccessFactors & HRO Team Lead - Mumbai
453 Views
1 week ago
Experience
5–10 Year(s)
₹
Salary
₹ 60 – 70 Thousand
p.m
Location
Mumbai (nalasupara, mumbai central, churchgate)
83 candidate(s) already applied
Job Description
SuccessFactors & HRO Team Lead | Mumbai | 9 LPA | Job ID: 397789
Lead HR Ops + SAP SuccessFactors for global clients. 5-8 yrs exp with strong Employee Central, L2 support, SAP/SF integration & reporting needed. Own EC lifecycle, RCA, SIPOC, process transitions & SLAs. BPO/Shared Services exp preferred. SF EC certified = plus.
Ex-TCS cannot apply. Mumbai WFO only. PAN + DOB required.
Key Skills
20 Skills
Product Lifecycle Management
SAP Basis
SAP BI
SAP BW
SAP COPA
SAP CRM
SAP FICO
SAP HR
Inbound BPO
BPO Voice Process
BPO Skills
BPO Operations
BPO industry
BPO process transition
Software Development lifecycle
SAP SuccessFactors modules
SuccessFactors HCM implementation
5–6 years of HR Operations / Shared Services experience supporting international geographies.
Proven Root Cause Analysis (RCA) capability
Proven Root Cause Analysis (RCA) skills
Role Specifications
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
Procurement Team Member
Gratitude Inc • 1 – 10 Year(s)
Inbound BPO
BPO industry
BPO Recruitment
₹ 60 – 70 Thousand p.m
Mumbai, India
Lean Practitioner - Utilities Transformation
Gratitude Inc • 8 – 10 Year(s)
Call Center
Process Mapping
CSAT
₹ 80 – 90 Thousand p.m
Kolkata, India
Finance Quality Assurance and MIS Specialist - AP / AR / GL
Gratitude Inc • 5 – 10 Year(s)
ERP
ms excel
Financial planning and analysis
₹ 70 – 75 Thousand p.m
Delhi, India
Team Lead – Live TV & Media Operations
Gratitude Inc • 4 – 6 Year(s)
media operation
₹ 60 – 75 Thousand p.m
Bengaluru, India
HR Operations Associate – German Language Support
Gratitude Inc • 10 – 15 Year(s)
Customer Service
HR operations
b2 English
₹ 80 – 90 Thousand p.m
Hyderabad, India
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, kenya
Network
5+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts