Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Supply Chain Procurement Associate

4 Views 1 hour ago
Experience 2–5 Year(s)
₹
Salary ₹ 25 – 58 Thousand p.m
Location Bengaluru, Mumbai, Pune
1 candidate(s) already applied

Job Description

# Job Description: Procurement & Sourcing Operations Associate

**Job Code:** 432209\

**Location:** Bangalore\

**Experience:** 2–5 Years\

**Band:** BPO 1/2\

**Salary:** Up to ₹7 LPA\

**Education:** Minimum 15 years of regular, full-time education (10+2+3)

## Job Overview

We are seeking a detail-oriented and proactive Procurement & Sourcing Operations Associate to support procurement operations, purchase order management, vendor master data maintenance, invoice verification, and supplier coordination. The ideal candidate should have a good understanding of sourcing and procurement processes, experience working with ERP systems, and strong analytical and communication skills.

## Key Responsibilities

- Review and validate purchase requisitions and master data requests for accuracy and completeness.

- Create, process, amend, issue, and track purchase orders in accordance with procurement policies and procedures.

- Maintain and update vendor, customer, and pricing master data in ERP systems.

- Coordinate with suppliers, buyers, requesters, and internal stakeholders to resolve procurement-related queries.

- Follow up with vendors on purchase order acknowledgements, pending deliveries, payment advice, and order status.

- Monitor purchase orders and escalate delivery delays, order discrepancies, and supplier-related issues.

- Support goods receipt-related activities and coordinate with relevant stakeholders to resolve discrepancies.

- Follow up on purchase requisition approvals to ensure timely processing.

- Perform vendor invoice verification, processing, and tracking, ensuring accurate documentation and timely resolution of discrepancies.

- Identify and report policy violations, process deviations, and data inconsistencies to the appropriate stakeholders.

- Ensure procurement transactions and master data are accurate, complete, and updated within defined timelines.

- Maintain compliance with established Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and turnaround time (TAT) requirements.

- Prepare and maintain procurement records, reports, and supporting documentation.

- Contribute to continuous process improvement, operational efficiency, and service quality.

## Required Skills and Qualifications

- 2–5 years of relevant experience in sourcing, procurement operations, purchase order management, invoice processing, or vendor data management.

- Good understanding of procurement and purchasing processes.

- Experience coordinating with domestic and international suppliers and customers.

- Hands-on experience with ERP systems such as **Oracle or Coupa**; SAP knowledge is preferred.

- Proficiency in Microsoft Office applications, particularly Excel.

- Strong communication, analytical, problem-solving, and coordination skills.

- Ability to manage multiple requests, prioritize tasks, and meet deadlines.

- Strong attention to detail and commitment to data accuracy.

- Ability to work collaboratively with cross-functional teams and stakeholders.

- Understanding of procurement policies, process compliance, and SLA-driven operations.

## Educational Requirements

- Minimum 15 years of regular, full-time education (10+2+3).

- A bachelor's degree in any relevant discipline is preferred.

## Eligibility Criteria

- Former TCS employees are not eligible to apply.

- PAN and Date of Birth (DOB) are mandatory for profile creation.

## Ideal Candidate Profile

The ideal candidate will have hands-on experience in procurement operations, purchase order processing, supplier coordination, invoice verification, and ERP-based master data management. They should be organized, detail-oriented, and capable of delivering accurate and timely results while maintaining compliance with procurement procedures and service standards.

**Interested candidates** with relevant sourcing and procurement experience, strong communication skills, and exposure to Oracle, Coupa, or SAP are encouraged to apply.

Add a clear application call to actionClarify the preferred degree requirement

Key Skills

6 Skills
ERP Oracle Vendor Management Stakeholder Management Sourcing, Procurement operations (PR to PO), Vendor Master Data Management and Procurement helpdesk Experience in leading sourcing projects, build and execute RFPs, evaluate responses

Role Specifications

Role
Sourcing Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Marketing

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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