Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Supply Chain Team Lead / Operations Manager

400 Views 1 week ago
Experience 5–7 Year(s)
₹
Salary Confidential
Location Mumbai
84 candidate(s) already applied

Job Description

Location: Mumbai

Experience: 4–8 Years
Salary: Up to 9 LPA
Shift: Rotational / Night Shift

The Opportunity

We’re looking for an experienced Supply Chain Team Lead / Operations Manager to manage SCM operations, team performance, client relationships, procurement activities and operational delivery.

What You’ll Do

  • Manage Supply Chain, Sourcing & Procurement operations.

  • Lead, motivate and develop team members.

  • Monitor delivery, quality, productivity and exception handling.

  • Manage client relationships and stakeholder communication.

  • Identify and mitigate operational risks.

  • Oversee contract administration and day-to-day procurement activities.

  • Ensure operational and business objectives are achieved.

  • Conduct process training and employee assessments.

  • Manage workflow, escalations and issue resolution.

  • Support domestic and international suppliers/customers.

What We’re Looking For

  • 5–7+ years of SCM experience, preferably in Sourcing & Procurement.

  • 4–8 years of overall relevant experience.

  • Experience in team handling, operations management and performance monitoring.

  • Strong knowledge of supply chain and procurement processes.

  • Experience managing domestic and international suppliers/customers.

  • Strong client relationship, communication and stakeholder-management skills.

  • Experience in risk identification, contract administration and escalation management.

  • Bachelor’s/Master’s degree in B.Com, BMS, BBA, MBA or related field preferred.

  • Willingness to work rotational/night shifts.

Interested? Send your updated CV highlighting your SCM, Sourcing & Procurement, team management and client-handling experience.

PAN and DOB are required for profile creation.



Key Skills

3 Skills
Experience in Supply Chain (Sourcing & Procurement) Experience in dealing with domestic and international suppliers / customers experience working within SCM

Role Specifications

Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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