Support (F&A) - Manager
Gratitude IncSupport (F&A) - Manager
Job Description
Key Skills
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Job Title : Support (F&A) – Manager
Job Description : We are looking for an experienced Finance & Accounts Manager to lead and manage multiple F&A towers including PTP, OTC, RTR, Payroll, Project Costing, and Treasury. The role involves managing global stakeholders, financial close activities, audits, compliance, governance, SLA/KPI performance, people management, process improvement, and transformation initiatives. The candidate will be responsible for ensuring operational excellence, timely delivery, strong controls, and effective stakeholder relationships.
Experience : 12–20 Years
Location : Gurgaon
Required Skills :
Finance & Accounting – PTP, OTC, RTR & Treasury
Team Management & Performance Management
Stakeholder & Escalation Management
SLA/KPI Management & Process Improvement
Financial Compliance, Audit & Corporate Governance
Key Responsibilities :
Manage overall F&A towers including PTP, OTC, RTR, Payroll, Project Costing, and Treasury.
Oversee month-end and quarter-end close activities and ensure timely completion.
Support statutory and internal audits, GFC compliance, tax audits, transfer pricing audits, and regulatory reporting.
Manage corporate governance activities, including audit financials, audit observations, and coordination with external auditors and consultants.
Manage global stakeholder relationships and support query resolution and ad-hoc reporting.
Conduct periodic stakeholder reviews and governance meetings to discuss SLA/KPI performance and improvement plans.
Lead and mentor teams through 1:1 discussions, performance reviews, team huddles, coaching, and query resolution.
Monitor team performance and ensure timely completion of deliverables.
Oversee reconciliations, financial analysis, fixed asset records, period-end close, and book closure activities.
Ensure books of accounts are updated regularly and relevant financial controls are maintained.
Ensure adherence to SOX compliance and internal control requirements.
Monitor exceptions and drive timely resolution of issues.
Drive process improvement, transformation, and continuous improvement initiatives.
Arrange periodic training for teams on accounting policies, procedures, and customer-specific requirements.
Manage escalations and ensure effective resolution within agreed timelines.
Support BCP situations and business continuity requirements where applicable.
Manage KT and transition activities as required.
Qualifications :
Graduate/Postgraduate with 12–20 years of experience in core Finance & Accounts.
CPA, CA, or CWA qualification is desirable.
10+ years of team handling/people management experience.
Strong experience managing global stakeholders and customer relationships.
Excellent command of written and spoken English.
Strong analytical, decision-making, problem-solving, and people management skills.
Strong understanding of finance processes and process improvement.
Good exposure to multiple ERP systems.
Experience in SLA/KPI management, escalation management, and performance management.
Six Sigma Green Belt certification is an advantage.
Exposure to BCP situations and KT/transition activities is preferred.
Ability to work with quick turnaround deadlines and global stakeholders.
Important Points :
Ex TCS Employees can't apply.
PAN and DOB are required for profile creation.
Role
Finance Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Accounting / Tax / Company Secretary / Audit
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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