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GRATITUDE INC
APAC · AFRICA · U.S.A

Team Lead - Supply Chain and Procurement

260 Views 1 week ago
Experience 4–8 Year(s)
₹
Salary ₹ 63 – 68 Thousand p.m
Location Mumbai (virar, nalasupara, vasai)
52 candidate(s) already applied

Job Description


Team Lead - Supply Chain and Procurement - Mumbai - Job Code 429316


Job Code: 429316

Location: Mumbai, India

Band: BPO 3

Experience: 4-8 Years

Salary: Up to 9 LPA

Shift: Rotational / Night Shifts

Employment Type: Full Time


ABOUT THE ROLE:

We are looking for an experienced Team Lead for Supply Chain and Procurement to join our Mumbai operations. The role will be responsible for driving supply chain operations, managing client stakeholders, and leading a high-performing team.


EDUCATION:

- Minimum 15 years of regular, full-time education - 10 + 2 + 3 pattern

- Graduate / Post Graduate - http://B.Com / BMS / BBA / MBA


REQUIRED EXPERIENCE AND SKILLS:

- 5 to 7+ years of hands-on experience in Supply Chain Management, with focus on Sourcing and Procurement

- Proven experience working with domestic and international suppliers and customers

- Strong people management skills - performance monitoring, internal reviews, and team leadership

- Expertise in delivery management, quality compliance, and exception handling

- Ability to identify potential risks and implement mitigation plans

- Experience in contract administration ensuring day-to-day procurement aligns with operational and business goals


KEY RESPONSIBILITIES:

- Own and manage client relationships

- Lead, mentor, and motivate the operations team

- Conduct process training and upskilling for team members

- Manage employee assessments and workflow allocation

- Handle escalations and drive resolution with speed and accuracy

- Ensure operational excellence, quality, and profitability as per contractual commitments

Key Skills

6 Skills
risk management, Risk Management experience Education: CA / CMA / CPA / MBA (Finance) / M.Com,BCOM Strategic sourcing and Procurement Experience in dealing with domestic and international suppliers / customers experience working within SCM

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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