Team Member - Collections - Dutch
Gratitude IncTeam Member - Collections - Dutch
Job Description
Key Skills
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Team Member - Collections
Language Required: Dutch
Experience Required: 1-3 years
Band: BPO 1/2 (up to 6 LPA)
Location: Gurgaon
100% WFO and 24x7 shifts including night shifts applicable by default.
Excellent verbal and written Dutch language along with English skills.
Prior International voice experience – B2B/B2C Collections.
Calling for payment on overdue invoices for buckets in scope
Doing maintenance on the account
Handling accounts / payment queries from accounts payable team
Interaction with other teams - billing, originations etc.
Payment application
Handling disputes and resolution
Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
Basic Excel based reporting and analysis on assigned inventory
Daily task list wrt regular TCS activities
**PAN and DOB are required to create an employee profile in the database.**
Role
Collections Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Banking / Financial Services
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