Urgent Hiring: Delivery manager-capital markets

Job Description

We are seeking an experienced Delivery Manager to lead global financial information delivery operations within the Equity Capital Markets domain. The role involves managing large-scale teams, overseeing client delivery and service performance, driving business growth, and ensuring accurate and timely delivery of financial information. The ideal candidate will have strong capital markets knowledge, financial statement analysis expertise, and proven experience managing large delivery operations.

Job Details

• Location: Thane

• Experience: 10–15 years

• Band: BPO 5/6

• Salary: Up to ₹20 LPA

Requirements

• Degree in Accounting or Finance, such as B.Com, M.Com, MBA Finance, ICWA, or CA.

• At least 10 years of overall experience, including a minimum of 5 years independently managing large assignments in capital markets or financial information services.

• Strong understanding of Equity Capital Markets and related financial products, including company financial reports, broker and analyst reports, and fixed-income products such as corporate bonds.

• Experience in business sourcing within the Equity Capital Markets domain.

• Strong ability to read, interpret, and analyze financial data and financial statements.

• Proven experience leading large teams, preferably 100–200 employees across multiple locations or global delivery centers.

• Strong client management, stakeholder engagement, and business relationship skills.

• Excellent analytical, communication, presentation, and decision-making abilities.

• Ability to manage competing priorities, meet deadlines, and work across different time zones and shifts.

Key Responsibilities

• Oversee financial information delivery operations across global delivery centers, ensuring accuracy, quality, and timely completion.

• Lead and manage teams of approximately 100–200 employees across multiple business streams, geographies, and time zones.

• Act as the primary delivery owner and point of contact for clients, leading service reviews and business discussions.

• Govern and monitor client-defined SLAs, operational metrics, and delivery performance.

• Analyze daily performance indicators, identify improvement opportunities, and implement action plans.

• Provide leadership, coaching, performance feedback, and development support to managers and team members.

• Build and maintain effective relationships with internal and external stakeholders.

• Manage cluster-level P&L, including operational performance and financial objectives.

• Plan workforce capacity, staffing, and training requirements.

• Identify business growth opportunities and support effort estimation, validation, and pricing activities.

• Drive continuous improvement initiatives, operational projects, and process optimization.

• Promote a culture of accountability, integrity, collaboration, and respect.

Other Details

• Candidates should demonstrate strong facilitation and interpersonal skills.

• Must be comfortable managing ambiguity, shifting priorities, multiple deadlines, and available work shifts.