Urgent!! Reservations - Team Member
Gratitude IncUrgent!! Reservations - Team Member
Job Description
Key Skills
25 candidate(s) have already applied for this Job. Apply now
Location: Mumbai
Skills required:
Good Facilitation Skills, Strong Verbal and written communication.
Ability to work effectively in ambiguity, shifting priorities and multiple deadlines.
Possess excellent interpersonal skills, Open to all available Shifts, working on weekends
Profile Description (In brief):
Handling Inbound calls
Be Focused on achieving SLA defined by the project
Need work in co ordination with Sales Team, Account Department and the Lodges
Updating trackers on daily basis
Previous voice experience preffered
Visualizing, planning and achieving improvement in team productivity
Coach and help team members whenever required
Maintain healthy group dynamics
Should be flexible to work as per Process/Team Requirements
Coordinate with internal and external customers as necessary
Should be Familiarize with customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance
24*7 working window
Maintain and update internal reports
**PAN and DOB are required to create an employee profile in the database.**
**Former and/or current TCS/Tata employees are not eligible.**
Role
Process Associate
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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