We're Hiring: Delivery Operations Team Lead – Supply Chain

Job Description

We are seeking an experienced Delivery Operations Team Lead – Supply Chain (NPI) to oversee end-to-end supply planning and network operations. The role involves leading planning professionals, ensuring inventory and supply performance, managing operational risks, and coordinating with suppliers and cross-functional teams. The successful candidate will also drive digital tool adoption and continuous improvement to support efficient product launches and reliable supply chain execution.

Job Details

• Designation: Delivery Operations Team Lead

• Specialization: Supply Chain – New Product Introduction (NPI)

• Experience: 7–11 Years

• Qualification: Master of Business Administration (MBA)

• Work Schedule: US Shift

Requirements

• MBA qualification.

• 7–11 years of relevant experience in Supply Chain, Supply Planning, Network Operations, or related functions.

• Strong understanding of supply planning, inventory management, sourcing coordination, and master data management.

• Knowledge of New Product Introduction processes, product launches, and supply chain readiness.

• Experience leading teams of planning professionals.

• Ability to manage supply risks, operational constraints, and planning exceptions.

• Familiarity with digital planning tools, analytics dashboards, and automation solutions.

• Strong analytical, problem-solving, communication, and stakeholder management skills.

Key Responsibilities

• Lead daily activities of Senior Analysts and Analysts, ensuring effective supply execution and inventory performance.

• Oversee supply planning, inventory management, sourcing coordination, and master data activities.

• Ensure operational delivery meets agreed service levels and performance metrics.

• Identify and resolve supply risks, constraints, and exceptions to maintain product availability.

• Maintain accurate planning parameters, master data, and system records.

• Coordinate with demand and supply teams, suppliers, and cross-functional stakeholders to support end-to-end supply operations.

• Drive adoption of digital planning tools, analytics dashboards, and automation solutions.

• Identify process gaps and implement improvements to enhance efficiency and planning reliability.

• Ensure compliance with standard operating procedures, documentation requirements, and master data governance.

• Provide data-driven performance updates and insights to leadership and relevant stakeholders.

• Support business continuity through effective backup planning and operational controls.

• Coach team members, conduct performance reviews, and promote knowledge sharing and capability development.

Other Details

• Strong leadership and team development capabilities.

• Ability to manage competing priorities in a dynamic supply chain environment.

• Focus on operational continuity, service delivery, cost efficiency, and continuous improvement.

• Experience supporting product launches and reducing time-to-market will be valuable.