Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

432209 Associate - Sourcing & Procurement

21 Views 1 day ago
Experience 2–5 Year(s)
₹
Salary Confidential
Location Bangalore, Mumbai
8 candidate(s) already applied

Job Description

# Job Description: Associate – Sourcing & Procurement

**Job Code:** 432209\

**Location:** Bangalore\

**Experience:** 2–5 Years\

**Band:** BPO 1/2\

**Salary:** Up to ₹7 LPA

## Job Overview

We are looking for a detail-oriented and results-driven Associate – Sourcing & Procurement to manage purchase order processing, invoice verification, vendor master data maintenance, and supplier coordination. The ideal candidate should have hands-on experience in procurement operations, strong communication skills, and knowledge of ERP systems.

## Educational Qualification

- Minimum 15 years of regular, full-time education (10+2+3).

## Required Skills and Experience

- 2–5 years of experience in sourcing, procurement, purchase order management, invoice processing, and data management.

- Good understanding of sourcing and procurement processes.

- Experience in dealing with domestic and international suppliers and customers.

- Hands-on knowledge of MS Office applications.

- Exposure to ERP systems such as Oracle and Coupa; SAP knowledge is preferred.

- Excellent verbal and written communication skills.

- Strong analytical, coordination, collaboration, and influencing skills.

- Ability to work effectively in a team and deliver results within defined timelines.

## Key Responsibilities

- Receive and verify purchase requisitions and master data requests.

- Prepare, issue, amend, and track purchase orders to ensure accurate and timely delivery.

- Create, amend, delete, and maintain vendor, customer, and pricing master data in ERP systems.

- Respond to and resolve queries from requesters, suppliers, buyers, and internal stakeholders.

- Coordinate with buyers and vendors regarding account enquiries, payment advice, changes, and order or delivery status.

- Follow up with suppliers and stakeholders for missing information, PO acknowledgements, and pending deliveries.

- Escalate purchase order delays or delivery failures to the appropriate requesters and stakeholders.

- Receive goods receipt-related communications and forward them to the relevant stakeholders as required.

- Support stakeholders in resolving goods receipt and other procurement-related issues.

- Follow up on purchase requisition approvals and ensure timely processing.

- Identify, report, and escalate policy or process deviations to internal and external stakeholders.

- Perform vendor invoice verification, processing, and tracking for end-user support services.

- Maintain data quality, accuracy, and turnaround time (TAT) in accordance with established Service Level Agreements (SLAs).

## Important Eligibility Criteria

- **Former TCS employees are not eligible to apply.**

- PAN and Date of Birth (DOB) are mandatory for profile creation.

**Interested candidates** should have relevant experience in procurement operations, PO management, invoice processing, and ERP-based data management.

Key Skills

3 Skills
ERP procurement 2 to 5 years of Experience in PO Management, Invoice Processing & Data Management

Role Specifications

Role
Process Associate
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Nirad Prava Rout
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, india
Network 0+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc