432218 Sourcing & Procurement Team Lead/SME
Job Description
# Job Description: Sourcing & Procurement – Team Leader / SME
**Job Location:** Bangalore\
**Experience:** 6–10 Years\
**Band:** BPO 3/4\
**Maximum CTC:** ₹12 LPA\
**Job Code:** 432218\
**Education:** Minimum 15 years of regular, full-time education (10+2+3)
## Role Overview
We are looking for an experienced **Sourcing & Procurement Team Leader / Subject Matter Expert (SME)** to manage day-to-day procurement operations, lead a team, ensure SLA compliance, and drive process improvements. The ideal candidate should have strong procurement knowledge, supplier management experience, analytical skills, and the ability to manage client and stakeholder relationships.
## Key Responsibilities
- Lead and manage a team of 10–15 members, including recruitment, training, performance management, and attrition management.
- Oversee day-to-day sourcing and procurement operations, ensuring timely delivery and adherence to agreed SLAs and quality standards.
- Manage domestic and international suppliers, customers, and stakeholders.
- Establish process controls, quality plans, governance frameworks, and risk mitigation strategies.
- Handle requester and supplier queries, resolve operational issues, and manage process exceptions.
- Manage contract and catalog creation, administration, and compliance monitoring.
- Support category management teams with administrative activities, including spend consolidation, data analysis, and purchase order reviews.
- Coordinate with client organizations to understand and meet business and delivery requirements.
- Monitor key performance indicators (KPIs), operational metrics, and process performance.
- Identify process gaps, implement corrective actions, and drive continuous improvement initiatives.
- Ensure robust compliance with procurement policies, internal controls, and contractual requirements.
- Identify potential operational risks and develop effective mitigation plans.
## Required Skills and Qualifications
- Strong understanding of sourcing and procurement processes.
- Proven experience as a Team Leader or SME in a sourcing and procurement process.
- Experience in team management and stakeholder coordination.
- Knowledge of domestic and international supplier management.
- Exposure to ERP and procurement tools such as **Oracle, Coupa, and SAP**.
- Proficiency in MS Office, particularly Excel and data analysis.
- Excellent verbal and written communication skills.
- Strong leadership, collaboration, and influencing skills.
- Good analytical, problem-solving, and decision-making abilities.
- Strong focus on results, quality, compliance, and process improvement.
## Eligibility Criteria
- Minimum 6 years and maximum 10 years of relevant experience.
- Minimum 15 years of regular, full-time education (10+2+3).
- Candidates must be comfortable working from Bangalore.
- **Former TCS employees are not eligible to apply.**
- PAN and Date of Birth (DOB) are mandatory for profile creation.
## Ideal Candidate Profile
A procurement professional with proven team leadership experience, strong knowledge of sourcing operations, hands-on exposure to ERP procurement systems, and the ability to manage operational performance, client expectations, supplier relationships, and compliance requirements.
**Interested candidates who meet the eligibility criteria may apply with their updated resume.**
Key Skills
3 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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