433907 RTR SME CA
Job Description
Key Skills
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Job Description: RTR SME – Chartered Accountant
Location: Noida
Experience: 8–10 Years
Band: BPO 3
Salary: Up to ₹9 LPA
Job Code: 433907
Shift: ANZ Shift – Starting approximately 2:00–3:00 AM IST
Work Mode: Work from Office
About the Role
We are looking for an experienced RTR Subject Matter Expert (SME) – Chartered Accountant with 8–10 years of experience in Record to Report (RTR) processes. The ideal candidate should have strong expertise in accounting operations, experience as an SME, transition experience, and the ability to independently manage customer interactions and deliverables.
The candidate will be responsible for handling complex accounting activities, month-end close, reconciliations, reporting, fixed asset and lease accounting, process governance, quality checks, and continuous improvement initiatives.
Educational Qualification
Chartered Accountant (CA) qualification is mandatory.
Minimum 15 years of regular, full-time education (10+2+3).
Strong knowledge of accounting principles and RTR processes.
Must-Have Skills
CA qualification with strong RTR subject matter expertise.
Proven experience working as an SME in RTR/accounting operations.
Hands-on transition experience.
Strong customer/stakeholder management skills.
Ability to independently manage complex accounting processes and exceptions.
Strong analytical and problem-solving skills.
Good communication skills, both written and verbal.
Good-to-Have Skills
Proficiency in MS Excel.
Proficiency in MS PowerPoint.
Experience in preparing dashboards, MIS, and management reports.
Experience with process improvement and control enhancement initiatives.
Key Responsibilities
Handle complex RTR processes and exception transactions requiring strong analytical and accounting judgment.
Perform and review journal entry preparation and posting.
Manage month-end and quarter-end closing activities.
Handle financial reporting activities.
Perform Fixed Asset and Lease Accounting activities.
Perform reconciliation of cash and other balance sheet accounts.
Research outstanding/open items and drive them to timely closure.
Ensure all activities are completed as per the customer's Statement of Work (SOW).
Consistently meet defined TAT, productivity, and accuracy targets.
Independently manage assigned activities and ensure timely completion.
Perform self-checks/self-assessments to ensure accuracy and compliance.
Conduct quality checks for Senior Associates and SMEs and provide constructive feedback.
Identify internal control gaps and work with internal and external stakeholders to mitigate risks.
Identify potential error areas and implement corrective and preventive measures.
Act as a Buddy/Process Mentor for new joiners and team members requiring process support.
Provide hourly and EOD status reports on activities and deliverables.
Provide daily progress updates to customers through emails and calls.
Prepare and present dashboards and management reports using Excel and PowerPoint.
Identify process gaps and establish appropriate controls to mitigate risks.
Identify process improvement opportunities and lead improvement projects through closure.
Support transition activities and ensure smooth knowledge/process migration.
Maintain effective communication and governance with customer and internal stakeholders.
Support extended working hours during month-end, quarter-end, close cycles, backlogs, or critical deliverables, when required.
Adhere to organizational attendance and operational requirements.
Candidate Profile
The ideal candidate should be a qualified CA with 8–10 years of relevant RTR/accounting experience, including SME and transition exposure. The candidate should be comfortable working in a customer-facing environment, handling complex accounting processes, managing escalations, and driving process improvements.
Important Information
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are required for profile creation.
Role
Account Manager
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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