Accounts Receivable (AR) Collections Associate

LOCATION: Gurugram

EXPERIENCE: 1–5 years
SALARY: Up to ₹7 LPA
SKILL: AR Collections

SHIFT: UK Shifts primarily but candidate should be okay with 24x7 shifts

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Role Purpose
Manage assigned customer accounts, drive timely collections, reduce aged receivables, and support cash flow objectives.


Must Have Skills
Follow up with customers on overdue invoices via email and calls


Manage aging accounts and secure payment commitments (PTPs)


Investigate and resolve invoice disputes, deductions, and payment queries


Collaborate with Billing, Sales, and Cash Application teams to resolve issues


Maintain accurate collection notes and account documentation


Prepare collection reports and support DSO reduction initiatives


Good To Have Skills
Minimum 2+ years of experience in B2B Collections/Accounts Receivable


Key Responsibilities

Review and manage allocated Accounts Receivable (AR) portfolio


Follow up with customers through email and calls for outstanding invoices


Resolve payment delays, disputes, and billing-related issues with internal stakeholders


Maintain collection notes and update collection systems regularly


Escalate delinquent accounts as per collection strategy


Meet collection, aging, and productivity targets


Conduct account reconciliations and support month-end activities


Collaborate with Sales, Billing, and Dispute Management teams


Required Skills
1 to 5 years of experience


Understanding of Order-to-Cash (O2C) and Accounts Receivable processes


Strong communication and negotiation skills


Good analytical and problem-solving abilities


Experience with ERP tools such as SAP, Oracle, JDE, or similar


Proficiency in Excel and reporting


Qualifications
Graduate in Commerce, Finance, Accounting, or related field – required


Experience in AR/Collections preferred


Why Join?
Competitive salary: up to ₹7 LPA


Prime Gurugram location


Career growth in AR and collections


Exposure to ERP tools and O2C processes


Dynamic and supportive team environment