Accounts Receivables Billing Specialist

Gratitude Inc

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1 month ago

Accounts Receivables Billing Specialist

4-6 Year(s)

Nagpur, Pune

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Job Description

Key Skills

Microsoft Excel Time Management Analytical Skills Communication Skills Insurance Skills Invoice processing Accounts Receivable billing process

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Accounts Receivables Billing Specialist

Role: Accounts Receivables Billing Specialist
Locations: Nagpur | Pune
Experience: 4–6 Years
Shift: 24x7 (US Shift/CST Hours)

Educational Qualification

Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or a related field.
Relevant experience in Accounts Receivable, Billing, or Insurance Operations is preferred.

Experience

4–6 years of experience in Accounts Receivable, Billing Operations, or Insurance Brokerage.
Experience working in the Property & Casualty (P&C) Insurance or Insurance Brokerage domain is preferred.
Hands-on experience with Agency Management Systems (AMS) such as Applied Epic, BenefitPoint, AMS360, or similar platforms.

Key Responsibilities

Process and manage Accounts Receivable and customer billing activities accurately and within defined timelines.
Generate, review, and validate invoices while ensuring billing accuracy.
Monitor customer accounts and resolve billing discrepancies in a timely manner.
Coordinate with internal teams and external customers regarding billing-related queries.
Maintain accurate billing records and documentation.
Utilize Agency Management Systems (Applied Epic, BenefitPoint, AMS360, etc.) to perform billing operations.
Ensure adherence to SLAs, quality standards, and compliance requirements.
Prepare reports related to billing, collections, and outstanding receivables.
Identify process improvement opportunities to enhance operational efficiency.
Deliver excellent customer service while maintaining strong stakeholder relationships.

Required Skills

Experience in Accounts Receivable and Billing processes.
Working knowledge of Agency Management Systems (Applied Epic, BenefitPoint, AMS360, etc.).
Prior experience in the Insurance Brokerage or Property & Casualty (P&C) Insurance domain.
Basic understanding of insurance terminology and billing cycles.
Strong proficiency in Microsoft Excel, Outlook, and other MS Office applications.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
High attention to detail and accuracy.
Good time management and organizational skills.
Ability to meet SLA and quality targets consistently.
Willingness to work in US Shift (CST Hours).

Preferred Skills

Experience in Insurance Billing Operations.
Exposure to customer-facing finance operations.
Knowledge of process improvement and operational excellence.

Work Requirements

Must be willing to work in a 24x7 rotational environment, including US Shift (CST Hours).
Work from Office.

Important Notes

Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Mandatory Questionnaire

Please complete the questionnaire before applying.

Questionnaire Link:
[https://myglit.com/lateral/cref/78febbd13c]

Role

Process Associate

Timings

US-Type Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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