Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

[Active Hiring] Onboarding Specialist

10 Views 11 hours ago
Experience 3–6 Year(s)
₹
Salary ₹ 60 – 75 Thousand p.m
Location Mumbai
1 candidate(s) already applied

Job Description

Job Summary

We are looking for an experienced Onboarding Specialist (Pre-Hire Process Specialist) to manage and coordinate the end-to-end onboarding process for new hires.

The role involves managing pre-boarding activities, background verification, drug testing, start-date coordination, orientation scheduling and Day 1 communications.

The specialist will act as the primary point of contact for candidates, recruiters and hiring managers to ensure a smooth and seamless onboarding experience.

Key Responsibilities

  • Act as the primary point of contact for candidates during the pre-hire and onboarding stages.
  • Coordinate end-to-end onboarding activities, including pre-boarding, first-day logistics and orientation.
  • Send welcome emails and manage onboarding communications.
  • Select appropriate background verification (BG) packages based on job code and location.
  • Initiate appropriate drug tests (DT) based on job requirements and location.
  • Review background verification and drug test results and provide clearance as per process guidelines.
  • Schedule candidate start dates and select appropriate onboarding events in My Learning.
  • Update candidate profiles in Workday to Ready for Hire status.
  • Send Day 1 instructions to candidates, hiring managers and recruiters, covering reporting details, badging, I-9 and orientation.
  • Collaborate with Talent Acquisition Advisors, recruiters, hiring managers and business units.
  • Maintain accurate onboarding records, checklists, trackers and reports in HR systems.
  • Support global and regional onboarding programs and initiatives.

Required Qualifications

Education:

  • Bachelor's degree in Human Resources, Business Administration or a related field preferred.

Experience:

  • 3–6 years of experience in candidate onboarding.
  • US onboarding experience preferred.
  • International onboarding experience is mandatory.
  • Experience with HRIS platforms such as Workday, SAP SuccessFactors or BambooHR is an advantage.

Required Skills

  • Strong interpersonal and communication skills.
  • Excellent attention to detail and organizational abilities.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Customer-service-oriented approach with a professional attitude.
  • Proficiency in MS Office: Word, Excel, PowerPoint and Outlook.

Preferred Qualifications

  • Experience in Shared Services or Global Business Services (GBS).
  • Familiarity with onboarding automation tools and platforms.
  • Understanding of US employment laws and compliance requirements.

Important Eligibility Criteria

  • Ex-TCS employees are NOT eligible to apply.
  • PAN and Date of Birth (DOB) are mandatory for profile creation.

Interested candidates with international onboarding experience, especially US onboarding, are encouraged to apply.




Key Skills

3 Skills
Bachelor’s degree in human resources, Business Administration, or related field (preferred). 3-6 years of experience in candidate onboarding Experience with HRIS systems

Role Specifications

Role
Staffing Specialist/ Manpower Planning
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
Human Resources

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Gideon Benjamin
Recruiter - Gratitude Inc
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