Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Assistant Manager – Master Data Management (ETP)

4 Views 2 hours ago
Experience 7–10 Year(s)
₹
Salary ₹ 90 – 1 Lacs p.m
Location Chennai
1 candidate(s) already applied

Job Description

Job Description: Assistant Manager – Master Data Management (ETP)

Location: Chennai
Experience: 7–10 Years
Band: BPO 4
Salary: Up to ₹12 LPA
Work Arrangement: Work from Office

Job Summary

We are looking for an experienced HR Operations & Master Data Management Specialist to maintain accurate employee master data across HR, payroll, timekeeping, and benefits systems. The role involves employee lifecycle transaction processing, data reconciliation, compliance reviews, and coordination with HR, Payroll, Benefits, and IT teams to ensure data integrity and seamless system integration.

Key Responsibilities

  • Manage employee master data updates, including cost centers, compensation, pay rates, job titles, locations, supervisors, promotions, transfers, and union codes.

  • Process employee lifecycle transactions, including new hires, leaves of absence, returns from leave, terminations, reactivations, and employee status changes.

  • Maintain employee personal information, including addresses, contact details, banking information, and Social Insurance Numbers (SIN).

  • Reconcile data across ADX, WinTeam, and LISA systems, investigate discrepancies, and perform necessary corrections.

  • Conduct payroll and HR data audits, anniversary bonus reviews, pay rate validations, and job data checks.

  • Ensure compliance with company policies, labor laws, union agreements, and data management procedures.

  • Coordinate with Payroll, Benefits, HR Business Partners, and IT teams to resolve data-related issues.

  • Raise and track IT service tickets related to employee data changes and system access dependencies.

  • Maintain accurate records and ensure timely completion of all transactions.

Required Skills

  • HR Operations and Master Data Management

  • Employee Lifecycle Management

  • HRIS and Payroll Operations

  • Employee Data Administration

  • Data Reconciliation and Reporting

  • Payroll Inputs and Validation

  • HR Data Audits and Compliance

  • ADX, WinTeam, LISA, or similar systems

  • Analytical and Problem-Solving Skills

  • Stakeholder Management and Cross-Functional Coordination

Education and Experience

  • Bachelor’s degree in Human Resources, Business Administration, Commerce, or a related field.

  • 7–10 years of experience in HR Operations, Payroll Operations, Master Data Management, or Order Management.

  • Hands-on experience in employee data maintenance, HRIS systems, and data reconciliation is preferred.

Important Information

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are required for profile creation.

  • Candidates must be comfortable working from the Chennai office.

  • Mandatory: All applicants must complete and submit the questionnaire form below. Failure to complete the form may result in the application not being considered.

Questionnaire Link: https://myglit.com/lateral/cref/38fb1d8dd4



Key Skills

10 Skills
Analytical Reporting Stakeholder Management HRIS HR operations Compliances Problem-Solving Skills Master data management Strong understanding of HR operations, payroll inputs, and employee lifecycle management Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms)

Role Specifications

Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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