Assistant Manager – Master Data Management (HR Operations)

Location: Chennai
Experience: 7–10 Years
Band: BPO 4
Salary: ₹11–12 LPA
Monthly CTC: Approx. ₹91,667–₹1,00,000
Employment Type: Full-Time

Job Overview

We are looking for an experienced Assistant Manager – Master Data Management to manage employee master data across HR, Payroll, Timekeeping, and Benefits systems. The role involves maintaining accurate employee records, processing employee lifecycle transactions, performing data reconciliation, and ensuring compliance with organizational policies and labor regulations.

The candidate will work closely with Payroll, Benefits, IT, and HR Business Partners to ensure seamless employee data management and system integration across platforms such as ADX, WinTeam, and LISA.

Key Responsibilities

1. Employee Master Data Management

• Maintain and update employee master data, including cost centres, compensation, pay rates, union codes, office locations, supervisors, and job titles.

• Process job changes, promotions, demotions, employee transfers, and primary job number updates.

• Coordinate with the Benefits team for all union-related changes.

2. Employee Lifecycle Management

• Review and process new hire records and promotion validations.

• Manage employee returns from Leave of Absence (LOA), terminations, reactivations, and status changes.

• Handle Return of Equity (ROE), subcontractor records, and personal action requests.

3. Data Reconciliation and Reporting

• Prepare and analyze data fallout reports between ADX, WinTeam, and LISA systems.

• Perform manual data corrections and resolve identified discrepancies.

• Reconcile HR, Payroll, and Benefits data to prevent downstream processing issues.

4. Compliance and Data Audits

• Conduct anniversary bonus reviews, pay rate audits, and job data audits.

• Validate benefits-related changes arising from union code updates.

• Ensure employee data accuracy and compliance with labor regulations, union agreements, and company policies.

5. Employee Information Maintenance

• Process employee personal information updates, including address, email, and phone number changes.

• Validate direct deposit, banking information, and Social Insurance Number (SIN) updates.

• Maintain data confidentiality and accuracy.

6. IT and Stakeholder Coordination

• Raise and manage IT service tickets related to employee data and system access updates.

• Coordinate with Payroll, Benefits, HR Business Partners, and IT teams.

• Ensure timely resolution of employee master data issues and system dependencies.

Required Skills and Competencies

• HR Operations and Employee Master Data Management

• Payroll Operations and Payroll Inputs

• Employee Lifecycle Management

• HRIS, Payroll, and Timekeeping Systems

• ADX, WinTeam, LISA, or similar platforms

• Data Reconciliation and Data Validation

• Employee Records Management

• Data Auditing and Reporting

• Analytical and Problem-Solving Skills

• Stakeholder Management

• Attention to Detail and Process Compliance

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.

• 7–10 years of experience in HR Operations, Payroll Operations, or Order Management.

• Hands-on experience with HRIS, payroll, and timekeeping systems.

• Strong analytical, reconciliation, and employee data management skills.

Important Information

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for profile creation.