Client Service Coordinator (Australian Voice & Blended Process)
Gratitude IncClient Service Coordinator (Australian Voice & Blended Process)
Job Description
Key Skills
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As a Client Service Coordinator, you’ll liaise with customers via an Australian voice and blended process to ensure timely resolution of queries.
Key Tasks:
- Respond to inquiries via calls, emails, and chat platforms.
- Make necessary billing adjustments and escalate complaints.
- Ensure proper coordination for troubleshooting activities.
Experience Required:
- Degree in a related field with relevant customer service exposure.
- Strong organizational and time-management skills.
Role
Customer Service Executive
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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