Customer Care Consultant (Australian Voice & Blended Process)
Gratitude IncCustomer Care Consultant (Australian Voice & Blended Process)
Job Description
Key Skills
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As a Customer Care Consultant, you’ll ensure a seamless customer experience by addressing inquiries and resolving service issues in an Australian voice and blended process.
Job Role:
- Address inquiries and complaints via calls and chats.
- Apply adjustments to accounts as per policy.
- Liaise with internal teams for swift issue resolution.
Desired Profile:
- Bachelor’s degree with call center experience preferred.
- Expertise in Australian voice communication and blended support tools.
Role
Customer Service Executive
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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