Customer Relationship Manager

Gratitude Inc

255 Views

19 hours ago

1-2 Year(s)

₹ 4 - ₹ 6 Thousand p.a

Mumbai

Job Description

Key Skills

Problem solver english CSR

1 candidate(s) have already applied for this Job. Apply now

We are seeking an experienced Customer Service Representative with 1-2 years of International voice experience to join our team.

The ideal candidate will be responsible for providing exceptional customer service to our clients and customers.

Responsibilities:

Answering incoming calls from customers in a timely and professional manner

Responding to customer inquiries, complaints and providing accurate information

Documenting all customer interactions accurately and thoroughly

Resolving customer issues in a timely manner and ensuring customer satisfaction

Updating customer accounts with relevant information

Requirements:

Minimum 1-2 years of experience in an International voice customer service role

Exceptional communication and interpersonal skills

Ability to work in a fast-paced environment

Strong problem-solving and decision-making abilities

Ability to work independently and in a team environment

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Palak Chaddha

Recruiter - Gratitude Inc

NA, india

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