Customer Service Associate (U.S Banking Process)
Gratitude IncCustomer Service Associate (U.S Banking Process)
Job Description
Key Skills
342 candidate(s) have already applied for this Job. Apply now
Customer Service Associate (U.S Banking Process)
Key Responsibilities
- Responding to customer complaints
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments, when necessary
- Performing administrative tasks as assigned by the Supervisor
Requirements
- Graduates with 9 months of International BPO Voice Experience / Undergrads with 18 months of International BPO Voice Experience
Excellent Communication is a must
Experience Letters are mandatory for all the Organizations
Role
Banking - Corporate
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Treasury-Sr Process Associate
Gratitude Inc5 - 8 Year(s)
Confidential
Navi Mumbai, India
CSA -Domain Utilities -Kolkata
Gratitude Inc1 - 9 Year(s)
₹ 50 - ₹ 55 Thousand p.m
Kolkata, India
U.S BANKING VOICE PROCESS CSA-Mumbai
Gratitude Inc1 - 24 Year(s)
₹ 40 - ₹ 45 Thousand p.m
Mumbai, India
5 - 8 Year(s)
₹ 60 - ₹ 75 Thousand p.m
Thane, India
Customer Service Associate – US Banking & Card Services
Gratitude Inc1 - 10 Year(s)
Confidential
Mumbai, India
Product Analyst
Gratitude Inc3 - 5 Year(s)
Confidential
Mumbai, India
Financial Data Analyst
Gratitude Inc1 - 8 Year(s)
₹ 8 - ₹ 9 Thousand p.m
Kolkata, India
4 - 8 Year(s)
Confidential
Hyderabad, India
Legal Operations Specialist - US Client Support
Gratitude Inc5 - 10 Year(s)
₹ 85 - ₹ 100 Thousand p.m
Bangalore, India
Accounts Receivables Billing Specialist
Gratitude Inc4 - 6 Year(s)
₹ 50 - ₹ 53 Thousand p.m
Pune, India