Customer Service Representative (WFH)
Gratitude IncCustomer Service Representative (WFH)
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
352 candidate(s) have already applied for this Job. Apply now
*HSBC*
**Process* - Inbound customer service and partial cross selling of credit card schemes and product offerings
*C3 *COMMS* required
**Qualification* - HSC OR GRADUATE WITH 6 month Customer Service Experience
* *DAY SHIFT ROTATIONAL* - 6.30 A.M. TO 10.30 P.M.
With 2 Rotational weekoff
**Salary*- *21K* in hand
* Interview Rounds -
*HR - AMCAT - OPS - CLIENT*
Transport - *Centralised Pick up and drop services from Thane station*
*Urgent hiring for FIS (Fidelity National Information Services)*
Handle customer queries and resolve issues.
Permanent Work From Home
Banking exp mandate 6 months
*FinTech Process
*US Voice Process
*24/7 Shifts
Week Offs: Any 2 rotational
Salary: Upto 4 LPA (27K take home)
Who can apply?
HSC/ GRADUATE + 6 months exp
Applicant must have excellent communication skills in English (Written and Verbal)
Interview rounds:
HR
Amcat - Svar 65
Typing - 20/90
Ops - Floor Ops.
This will be WAHA - System will be provided
Candidates can be hired from Malad Boundary & upto Virar and Thane Boundary
Role
Any Other
Timings
Day Shift (Permanent)
Industry
Telecom / ISP
Work Mode
Work from Home
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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