CUSTOMER SEVICE REPRESENTATIVE (VOICE : PUNJABI & ENGLISH VOICE)

Gratitude Inc

426 Views

19 hours ago

1-2 Year(s)

₹ 4 - ₹ 5 Thousand p.a

Mumbai, Kolkata

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service Customer Management Customer service advisor Customer Engagement Customer Care International BPO customer support International voice Process

0 candidate(s) have already applied for this Job. Apply now

Education Qualification: Only Graduates*

Reponsibilities:

•Providing excellent customer service

•Acting as a customer service department team member

•Liaising with other Customer Support Representatives

•Using good communication skills and problem-solving skills

•Resolving complaints from unhappy customers

•Identifying patterns for improvement opportunities

•Ensuring complete information is recorded

•Completing various roles and tasks within the given time

•Recommending products and services

•Adding products and services to customer accounts

Identifying what customers may want

Eligibility:

International Voices Experience of at least 1year.

Perks:

50k joining bonus if ready to relocate.

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Prachi Singh

Recruiter - Gratitude Inc

NA, india

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