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Customer Support Specialist

Gratitude Inc
649 Views
23 hours ago

Customer Support Specialist

1-2 Year(s)
₹ 1 - ₹ 3 Thousand p.a
Mumbai
Mumbai

Job Description

Key Skills

Voice & Accent BPO Voice Process BPO Skills BPO Operations

8 candidate(s) have already applied for this Job. Apply now

Location: Mumbai 



Salary: 25k-30k per month



Job Type: Full-time



Experience: 6 months in international/domestic customer service



Job Description:



Our company is seeking a motivated and experienced Customer Service Representative to join our team.



Responsibilities:




  • Handling customer inquiries via phone, email, and chat, in a timely and professional manner

  • Providing accurate information and solutions to customers’ queries and concerns

  • Processing customer orders and returns, and providing support throughout the process

  • Requirements:

  • Minimum of 6 months of experience in international/domestic customer service

  • Strong verbal and written communication skills in English

  • Good understanding of customer service principles



 

Role

Assistant Manager/Manager -(NonTechnical)

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

NA

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

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Recruiter profile

Palak Chaddha

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

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