Customer To Cash (C2C) - Team Lead
Gratitude IncCustomer To Cash (C2C) - Team Lead
Job Description
Key Skills
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Eligibility:
- Minimum 15 years of regular, full-time education (10 + 2 + 3)
- Non-technical graduation in any stream - B.COM, M.COM or similar (Preferred)
- Should be flexible with night shifts & rotation shifts
Must have skills:
- Team Handling
Good to have skills:
- Transformation projects
Required Skills:
- Should have Finance and Accounting exposure, working in Order to Cash domains.
- Hands on experience in Bank reconciliation, Journal Entries posting & stakeholder management.
- Knowledge of process steps like Cash, Card Gift Card & Tender reconciliation.
- Coordination with 3rd party & internal teams
Desirable Skills:
- Exposure to 3rd party ways of working in Finance and accounting
Job Responsibility:
- Coaching Team members, conducting One on one’s and Appraisals
- Month close reporting and periodic dashboard reporting non-compliancy C2C process
- Presenting the payment performance report for each Business unit every month
- Preparation of monthly SLA metrics and dashboards
- Review of General Ledger
- Email Writing Skills
- Interpersonal Skills
- Communication Skills
PAN and DOB are required for profile creation
Role
Team Leader
Timings
Day Shift (Permanent)
Industry
Accounting / Finance
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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