Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Delivery Manager – HRIS

556 Views 1 week ago
Experience 7–10 Year(s)
₹
Salary ₹ 1.3 – 1.66 Lacs p.m
Location Hyderabad
111 candidate(s) already applied

Job Description

Job Title: Delivery Manager – HRIS

Location: Hyderabad

Experience: 7–10 Years

Employment Type: Full-Time

Salary: Up to ₹20 LPA

Band: BPO 6


Role Overview

We are seeking an experienced Delivery Manager – HRIS to lead end-to-end HR operations delivery within a global HRO environment. The role focuses on HRIS platforms, payroll compliance, service delivery, client management, and digital transformation, leveraging Oracle HRMS and SAP SuccessFactors to deliver operational excellence and ensure compliance with US payroll statutory requirements.


Key Responsibilities

  • Lead end-to-end HR service delivery with a focus on HRIS-driven operations.

  • Ensure SLA and KPI adherence across HR service lines.

  • Manage US payroll statutory compliance, taxation, reporting, and regulatory requirements.

  • Oversee implementation, enhancement, and optimization of Oracle HRMS and SAP SuccessFactors.

  • Drive automation, digital transformation, and process improvement initiatives.

  • Engage with clients and stakeholders for governance reviews and service improvement.

  • Ensure HR and payroll data accuracy, reporting integrity, and audit readiness.

  • Act as the escalation point for HRIS and payroll-related issues.

  • Collaborate with HR, Payroll, IT, and Finance teams to ensure seamless service delivery.


Required Qualifications

  • Graduate/Postgraduate in HR, IT, Finance, or a related field.

  • HRIS or Payroll certifications preferred.

  • 7–10 years of experience in HR Operations, HRIS Delivery, or HRO Service Management.

  • Experience with HRIS implementation and payroll operations.


Preferred Skills

  • HRIS

  • Oracle HRMS

  • SAP SuccessFactors

  • Employee Central

  • Payroll Operations

  • US Payroll

  • Payroll Compliance

  • HR Operations

  • HRO Service Delivery

  • Service Delivery Management

  • HRIS Implementation

  • Digital Transformation

  • Process Improvement

  • Automation

  • SLA Management

  • KPI Management

  • Client Management

  • Stakeholder Management

  • Governance

  • Reporting & Analytics

  • Audit & Compliance

  • Team Leadership


Important Information

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.


Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/7d95b407e8

Key Skills

23 Skills
Automation Change management Decision Making Leadership Problem Solving Vendor Management Performance Management Stakeholder Management HR Analytics Operational Excellence Workforce Management Digital Transformation Process Improvement risk management, client management HR operations team leadership Reporting & Analysis Hands-on experience with SAP HCM and Employee Central (EC) SLA / KPI Management Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a plus. Team Management, SLA Management Experience in US payroll processing and compliance

Role Specifications

Role
Human Resources Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Human Resources

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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