Delivery Manager – HRIS
Job Description
Job Title: Delivery Manager – HRIS
Location: Hyderabad
Experience: 7–10 Years
Employment Type: Full-Time
Salary: Up to ₹20 LPA
Band: BPO 6
Role Overview
We are seeking an experienced Delivery Manager – HRIS to lead end-to-end HR operations delivery within a global HRO environment. The role focuses on HRIS platforms, payroll compliance, service delivery, client management, and digital transformation, leveraging Oracle HRMS and SAP SuccessFactors to deliver operational excellence and ensure compliance with US payroll statutory requirements.
Key Responsibilities
Lead end-to-end HR service delivery with a focus on HRIS-driven operations.
Ensure SLA and KPI adherence across HR service lines.
Manage US payroll statutory compliance, taxation, reporting, and regulatory requirements.
Oversee implementation, enhancement, and optimization of Oracle HRMS and SAP SuccessFactors.
Drive automation, digital transformation, and process improvement initiatives.
Engage with clients and stakeholders for governance reviews and service improvement.
Ensure HR and payroll data accuracy, reporting integrity, and audit readiness.
Act as the escalation point for HRIS and payroll-related issues.
Collaborate with HR, Payroll, IT, and Finance teams to ensure seamless service delivery.
Required Qualifications
Graduate/Postgraduate in HR, IT, Finance, or a related field.
HRIS or Payroll certifications preferred.
7–10 years of experience in HR Operations, HRIS Delivery, or HRO Service Management.
Experience with HRIS implementation and payroll operations.
Preferred Skills
HRIS
Oracle HRMS
SAP SuccessFactors
Employee Central
Payroll Operations
US Payroll
Payroll Compliance
HR Operations
HRO Service Delivery
Service Delivery Management
HRIS Implementation
Digital Transformation
Process Improvement
Automation
SLA Management
KPI Management
Client Management
Stakeholder Management
Governance
Reporting & Analytics
Audit & Compliance
Team Leadership
Important Information
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Application Process
To proceed with your application, please complete the AI Assessment using the link below.
Assessment Link: https://myglit.com/lateral/cref/7d95b407e8
Key Skills
23 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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