Delivery Operations Team Lead – FP&A
Job Description
LOCATION: Gurgaon
EXPERIENCE: 7–11 years
EDUCATION: CA / CMA / CFA / CPA / MBA (Finance) – Premier Institute
WORK MODE: Work From Office (WFO)
SHIFT: US Shifts
NOTICE PERIOD: 30 to 45 days
RELOCATION: Yes
CAB FACILITY: Both sides within hiring zone
Role Overview
The Delivery Operations Team Lead – FP&A is responsible for financial planning and analysis delivery, including budgeting, forecasting, variance analysis, and business partnering. The role supports business requirements against standard product offerings and development platforms, creates prototypes, completes integration testing with delivery platforms, and develops job aids and documentation.
Key Responsibilities
Responsible for translating business requirements against standard product offerings and development platforms
Create prototypes, complete integration testing with delivery platforms, create job aids and other relevant documentation
Onboard the content development team on the tools and processes
Expected to have deep knowledge about Learning Management Systems (LMS) like CSOD, SABA, SuccessFactors – to deploy and test courses to provide the best user experience
Responsible for reporting status of team members to internal/external stakeholders
Upskill the content development team on standard tools and technologies
Expected to learn new tools as and when introduced and knowledge-share with other team members
Expected to carry out R&D into new technical solutions in line with client business requirements and company strategy
Work in collaboration with ID and media team to provide the solution as per the requirement
Key Skills & Keywords
P&L Ownership
Business Partnering
Working Capital Management
Cash Flow Forecasting
Zero-Based Budgeting
Cross-Functional Collaboration
Financial Controller
Budgeting, Forecasting, Variance Analysis
Excluding keywords: Sales and Marketing
Qualifications
Education: CA / CMA / CFA / CPA / MBA (Finance) from a Premier Institute – required
Experience: 7–11 years in FP&A – required
Strong analytical and problem-solving skills
Excellent communication and stakeholder management
Experience with LMS platforms (CSOD, SABA, SuccessFactors) – preferred
Experience with reporting and documentation
Why Join?
Competitive salary package
Prime Gurgaon location
Work From Office setup
Cab facility (both sides within hiring zone)
Career growth in FP&A and delivery operations
Dynamic and supportive team environment
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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