Delivery operations Team Leader

Account: Delivery Operations Team Lead

Required Skill: Supply Chain - New Product Introduction (NPI)

What Would You Do?

Network & Supply Execution: Execute end-to-end supply planning, network operations, inventory management, sourcing coordination, and master data activities in alignment with guidelines.

Team Leadership & Development: Lead, coach, and guide Senior Analysts and Analysts, fostering a high-performance, learning-oriented environment and conducting periodic performance check-ins.

New Product Introduction (NPI): Coordinate the flow of goods from suppliers to customers, aligning production, transportation, and inventory management to ensure timely delivery, cost efficiency, and quality control during new product launches.

Risk Management & Continuity: Proactively identify and resolve supply risks, constraints, and exceptions to ensure uninterrupted product availability and service levels, backed by structured business continuity plans.

Digital Transformation & Operations: Drive the adoption of digital planning tools, analytics dashboards, and automation solutions while contributing to continuous improvement initiatives and workflow simplification.

Key Roles & Responsibilities

Lead day-to-day activities of Senior Analysts and Analysts, ensuring high standards of supply execution, inventory performance, and cross-functional coordination.

Promote capability development and knowledge sharing within the team to foster continuous learning.

Ensure smooth operational execution for the assigned area/category by adhering strictly to service delivery and performance metrics.

Maintain planning parameters, system discipline, and high data accuracy to yield reliable planning outputs.

 Collaborate closely with demand and supply teams to ensure seamless end-to-end execution.

Drive documentation accuracy, version control, adherence to Standard Operating Procedures (SOPs), and compliance with planning/master data governance rules.

 Deliver clear, data-driven performance insights and updates to leadership, team members, and stakeholders to support informed decision-making.

Requirements & Qualifications

Education: Master of Business Administration (MBA) degree required.

Experience: 7 to 11 years of hands-on experience in supply chain planning, network operations, and new product introduction (NPI).

Shift Requirement: Must be willing and able to work full-time during US Shift hours.

Technical & Functional Aptitude: Strong proficiency in digital planning tools, analytics, master data governance, and process optimization.