DERM Lead

Gratitude Inc

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1 day ago

DERM Lead

9-15 Year(s)

Hyderabad

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Job Description

Key Skills

LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage. Atleast 4 years of experience as Lean Six Sigma or Transformation professional for FAO processes is must

25 candidate(s) have already applied for this Job. Apply now

Purpose:

 To drive Data driven culture in operation by imparting various quality tools and
methodologies trainings.
 To ensure that the best in class client satisfaction rating is achieved by leveraging
Delivery Excellence initiatives
 To facilitate deployment of Quality management system(iQMS) including ISO and
CMMi practices
 To drive business process improvements leveraging Lean Six Sigma

Responsibilities:  Conduct Thought leadership workshops and develop continuous improvement

roadmap for the associated client accounts.
 Lead & mentor Process Improvement projects leveraging Lean Six Sigma
methodologies to deliver targeted Business value and productivity improvements.
 Build and develop competencies on Quality Management Systems, Lean Six Sigma
and digital transformation techniques.
 Drive innovation and automation projects to deliver award winning case studies in
internal and external forums.
 Drive effective No Surprise framework to ensure process risks are proactively
identified and mitigated for the associated client accounts.
 Effectively engage with clients and internal stakeholders to ensure Delivery
Excellence Initiatives are effectively deployed and recognized.

Success Factors:
 Excellent communication and presentation skills
 An eye for detail, analytical and data oriented with logical problem solving approach
 Client and Stakeholder management skills
 Influencing Skills
 Program management skills – soft skills & networking
 Assertive & self driven with an attitude of challenging the status quo
 Ambitious or Goal oriented with a will to make it happen.

Requirements:
 Overall 10+ plus years of work experience with proven expertise in business problem
solving and delivering significant business value to the clients and internal
stakeholders. Exposure to Service industry is must.
 Should be able to demonstrate experience in practical application of Lean Six Sigma
techniques, Automation, etc. Experience in deploying Data analytics, Machine
learning, Artificial Intelligence,etc would be an advantage
 LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital
competencies and PMP certifications would be an advantage.
 Atleast 4 years of experience as Lean Six Sigma or Transformation professional for
FAO processes is must.
 Educational Requirements: MCOM, MBA in Finance, CA/ICWA or Engineering
background with proven black belt or transformation expertise in FAO processes
 Shift: Willing to work in all shifts (currently afternoon shift) and willing to travel to
any location as per client/organization requirements.

Ex TCS Employees can’t apply
PAN and DOB are required for profile creation

Role

Any Other

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

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Chidera Emmanuella Ijeomah

Recruiter - Gratitude Inc

NA, nigeria

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