F&A Team Leader
Gratitude IncF&A Team Leader
Job Description
Key Skills
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Job Title: F&A Team Leader
Location: Kolkata / Thane
Experience: 1–3 Years
Employment Type: Full-Time
Salary: Up to ₹12 LPA
Band: BPO 3/4
Role Overview
TCS is hiring an F&A Team Leader to lead Finance & Accounting operations supporting the Equities Market domain. The role involves managing a team, driving productivity, ensuring SLA compliance, analyzing financial information, overseeing operational performance, coaching analysts, and driving continuous process improvements while maintaining high-quality service delivery.
Key Responsibilities
Lead and manage a team of 15–20 analysts.
Monitor production, productivity, and operational performance.
Review and manage client-defined SLAs and internal KPIs.
Analyze workload and resource utilization.
Drive process improvement initiatives.
Participate in client governance and relationship calls.
Coach, mentor, and develop team members.
Conduct performance reviews and identify training needs.
Compile performance reports and customer feedback.
Support Finance & Accounting operations in the Equities Market domain.
Ensure operational excellence and continuous improvement.
Required Skills & Qualifications
1–3 years of experience as an F&A Team Leader.
Finance & Accounting Operations.
Equities Market Knowledge.
Company Financials.
Analyst & Broker Estimates.
Team Leadership.
SLA Management.
Productivity Management.
MS Office.
Strong communication and analytical skills.
Preferred Skills
Financial Analysis
Capital Markets
Performance Management
Coaching & Mentoring
Operations Management
Process Improvement
Stakeholder Management
Reporting & MIS
Customer Management
Resource Planning
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth (DOB) are mandatory for profile creation.
Application Process
To proceed with your application, please complete the AI Assessment using the link below.
Assessment Link: https://myglit.com/lateral/cref/efea164612
Role
Team Leader
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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