Gratitude Inc banner
Gratitude Inc logo

FRENCH LANGUAGE Customer Service Executive

Gratitude Inc
201 Views
3 weeks ago

FRENCH LANGUAGE Customer Service Executive

2-9 Year(s)
Mumbai - goregoan, Gurugram
Mumbai - goregoan, Gurugram

Job Description

Key Skills

BPO Voice Process French Language French and English speaker Good Communication skills and ability to communicate/manage clients in English language and French Proficiency in French and English language B1 / B2 certified in French language

55 candidate(s) have already applied for this Job. Apply now



JOB POST TITLE:

FRENCH LANGUAGE EXECUTIVE | MUMBAI | GURUGRAM | BPO 3 | NIGHT SHIFT


COMPANY:

LOCATION: Mumbai, India OR Gurugram, India

WORK SETUP: Work From Office Only

BAND: BPO 3

EXPERIENCE: 2 - 8 Years

JOB CODE: 425849

SHIFT: Night Shift and 24x7 Rotational Support

INDUSTRY: BPO / Language Support


JOB DESCRIPTION:

We are hiring French Language Executives for Mumbai and Gurugram locations. Candidates will provide language support and handle multiple tasks in a fast-paced WFO environment.


KEY REQUIREMENTS:

- Intermediate to High level French language skills, both written and spoken

- CEFR Level B1-B2 and above preferred. B2 and higher for mastery level

- Ability to learn quickly with strong task and system understanding

- Ability to switch between different tasks rapidly

- Computer literate

- QA Mastery level from Novice to Effective in all competencies


KEY RESPONSIBILITIES:

- Provide French language support for business and process-related activities

- Learn processes quickly and adapt to system requirements

- Switch between multiple tasks and processes as required

- Maintain quality standards and meet productivity targets

- Work in a 24x7 rotational environment and comply with SOPs


ELIGIBILITY:

- 2 to 8 years of relevant experience

- Strong communication skills in French and English

- Willing to work from office in Mumbai or Gurugram

- Flexible for night shift and 24x7 rotational support



Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

4+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

6 - 8 Year(s)

French Language Proficiency in French and English language

₹ 10 - ₹ 15 Thousand p.m

Mumbai, India

5 - 11 Year(s)

Team Management French Language Payroll Processing

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

2 - 4 Year(s)

Good working experience in SAP (MM, LE and SD module), MS office – Excel, Word, PPT Must have knowledge of contract management and should have idea on how to manage contracts with different suppliers Must have sound knowledge of vendor negotiation and vendor onboarding

Confidential

Kolkata, India

6 - 10 Year(s)

Strong Decision-Making skills Background in HR Technology or IT within a BPO or service-driven environment. Excellent communication skills and fluency in English

₹ 85 - ₹ 1 Lacs p.m

Hyderabad, India

Company logo

Delivery Manager

Gratitude Inc

10 - 15 Year(s)

Customer Service Manager Delivery Management people management skills

₹ 16 - ₹ 17 Thousand p.m

Kolkata, India

1 - 8 Year(s)

Banking Customer Service Mandarin

₹ 70 - ₹ 78 Thousand p.m

Bangalore, India

4 - 8 Year(s)

Cognos Data Analysis Documentation

₹ 65 - ₹ 75 Thousand p.m

Bangalore, India

10 - 15 Year(s)

Customer Service HR operations b2 English

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

4 - 8 Year(s)

Master data management

₹ 70 - ₹ 75 Thousand p.m

Hyderabad, India

1 - 6 Year(s)

Detail oriented BPO Voice Process SLA Requirements

₹ 60 - ₹ 70 Thousand p.m

Bangalore, India