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GRATITUDE INC
APAC · AFRICA · U.S.A

German Language Specialist – Cards Operations

517 Views 1 week ago
Experience 2–10 Year(s)
₹
Salary Confidential
Location Mumbai
100 candidate(s) already applied

Job Description

Experience: 2–10 Years

Band: BPO 2/3/4
Salary: Up to ₹12 LPA
Joining: Immediate Joiners Preferred

Role Overview

We’re looking for a German Language Specialist with strong communication and analytical skills to support Cards Operations, Disputes & Collections.

Key Responsibilities

  • Support day-to-day Cards Operations, including Disputes & Collections.

  • Handle client and stakeholder communication in German.

  • Prepare MIS reports and operational presentations.

  • Analyze data and deliver accurate insights within defined timelines.

  • Meet stringent client SLAs and operational deliverables.

  • Collaborate with teams to resolve operational issues.

Must Have

  • 2–10 years of relevant experience.

  • Strong German language skills – written and verbal.

  • Experience in Cards Operations, Disputes or Collections.

  • Strong analytical and interpersonal skills.

  • Proficiency in MS Office and MIS reporting.

  • Good presentation and client communication skills.

  • Ability to work within strict timelines and deliverables.

Interested? Share your updated CV highlighting your German proficiency and relevant Cards Operations experience.

Note: PAN and DOB are required for profile creation.



Key Skills

3 Skills
German - Read, Understand and Translate MIS Reporting, Data Analysis & Business Presentation Skills (Excel, PPT Cards Operations- Disputes & Collections

Role Specifications

Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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