German Language Specialist – Cards Operations

Gratitude Inc

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2 days ago

German Language Specialist – Cards Operations

2-10 Year(s)

Mumbai

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Job Description

Key Skills

German - Read, Understand and Translate MIS Reporting, Data Analysis & Business Presentation Skills (Excel, PPT Cards Operations- Disputes & Collections

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Experience: 2–10 Years

Band: BPO 2/3/4
Salary: Up to ₹12 LPA
Joining: Immediate Joiners Preferred

Role Overview

We’re looking for a German Language Specialist with strong communication and analytical skills to support Cards Operations, Disputes & Collections.

Key Responsibilities

Support day-to-day Cards Operations, including Disputes & Collections.
Handle client and stakeholder communication in German.
Prepare MIS reports and operational presentations.
Analyze data and deliver accurate insights within defined timelines.
Meet stringent client SLAs and operational deliverables.
Collaborate with teams to resolve operational issues.

Must Have

2–10 years of relevant experience.
Strong German language skills – written and verbal.
Experience in Cards Operations, Disputes or Collections.
Strong analytical and interpersonal skills.
Proficiency in MS Office and MIS reporting.
Good presentation and client communication skills.
Ability to work within strict timelines and deliverables.

Interested? Share your updated CV highlighting your German proficiency and relevant Cards Operations experience.

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Role

Account Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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