Gratitude Inc banner
Gratitude Inc logo

German Language Specialist

Gratitude Inc
255 Views
3 weeks ago

German Language Specialist

2-6 Year(s)
₹ 50 - ₹ 55 Thousand p.m
Mumbai (virar, churchgate, Vikhroli)
Mumbai (virar, churchgate, Vikhroli)

Job Description

Key Skills

German bilingual German Language Proficient in MS Office Proficiency in MS Office Exposure to MS office B2 or above in german language German reading, speaking and writing Proficiency in German and English language

58 candidate(s) have already applied for this Job. Apply now

Tata Consultancy Services | German Language Specialist

Location: Mumbai - TCS Kensington Office, India | Work Setup: Onsite 

Shift: 2:00 PM to 12:00 Midnight

Job Type: Full-time

 Band: BPO Grade 1/2 

Experience: 2–6 Years

Salary: Up to 7 LPA CTC


Role Purpose

Support German-speaking customers with professional, courteous service. Handle queries in German across reading, writing, and speaking. Ensure accurate communication and documentation while maintaining high customer experience standards.


Key Responsibilities

- Customer Interaction:Interact with customers in German and English in a professional, courteous manner

- Language Support:* Provide support via voice/email/chat with fluency in reading, writing, and speaking both English and German

- Service Delivery:Handle customer queries as per defined SOPs. Maintain accuracy, TAT, and documentation standards


Must-Have Skills & Qualifications

- Language:German - B2 or above certification is mandatory. Strong fluency in German reading, writing, and speaking

- English: Fluency in reading, writing, and speaking English is required

- Education:Any full-time Graduate. Commerce preferred

- Technical:Good MS Office competency

- Experience: 2–6 years overall experience


Working Conditions

Onsite at TCS Kensington, Mumbai. Fixed shift: 2:00 PM to 12:00 Midnight.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

3+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

2 - 5 Year(s)

Analytical Data Analysis

₹ 70 - ₹ 75 Thousand p.m

Thane, India

5 - 8 Year(s)

Analysis Negotiating Skill Negotiation

₹ 80 - ₹ 90 Thousand p.m

Hyderabad, India

8 - 12 Year(s)

Quality Management System Stakeholder Management Accounts Payable

₹ 1.2 - ₹ 1.42 Lacs p.m

Kolkata, India

Company logo

HRIS Specialist

Gratitude Inc

10 - 11 Year(s)

Experience with HRIS systems

Confidential

Chennai, India

1 - 5 Year(s)

CRM (Customer relationship Management) Customer Service Problem Solving

₹ 25 - ₹ 75 Thousand p.m

Hyderabad, India

8 - 10 Year(s)

Stakeholder Management Strong project management

₹ 11 - ₹ 12 Lacs p.m

Mumbai, India

10 - 15 Year(s)

Customer Management people Management Delivery Management

₹ 1.3 - ₹ 1.42 Lacs p.m

Thane, India

3 - 5 Year(s)

ABAP Documentation Time Management

₹ 60 - ₹ 75 Thousand p.m

Chennai, India

8 - 12 Year(s)

experience in high-volume transactional processing (AP, P2P, procurement, accounts processing or similar) Purchasing & Admin Management (AP / Receipting) systems (e.g., ERP, SAP, Oracle JD)

₹ 1.4 - ₹ 1.42 Lacs p.m

Kolkata, India

6 - 10 Year(s)

Talent Acquisition Stakeholder Management BFSI

Confidential

Mumbai, India